Trustpilot
SaaS
SolutionEngineer-Europe
Neural analysis suggests this role is
optimal for Mid candidates.
“Solution Engineer - Europe at Trustpilot. Skills: Solutions Engineering, Technical Consulting, SaaS Sales Support. Partner with Enterprise Account Executives to uncover deep customer needs, system environments, and complex integration requirements. Develop clear, scalable solutions that meet business objectives and align with technical feasibility”
What You'll Achieve.
success is measured by deal conversion rates; technical win rates; the quality of handover to implementation
Industry & Context.
ability to solve complex problems under pressure
This position can be held in either our Amsterdam, Hamburg or Copenhagen.
What They're Looking For.
Must Have
Fluent in English plus at least another language (e. g. German, Spanish, Dutch, Italian, Danish, Swedish), Proven experience in pre-sales, solutions consulting, or technical advisory roles within a SaaS or technology environment, Technical foundation with an understanding of APIs, web integrations, data flows, and common SaaS architecture, Excellent communication and presentation skills, with the ability to translate technical concepts into tangible business value for large, complex organizations, Customer-centric and commercially aware, with a ability to solve complex problems under pressure, Comfortable managing multiple sales opportunities and diverse stakeholders simultaneously, An organized, proactive team player who is motivated by solving customer challenges through innovative technology, Experience collaborating effectively across Sales, Product, and Customer Success functions
What You'll Do.
Partner with Enterprise Account Executives to uncover deep customer needs
and complex integration requirements
scalable solutions that meet business objectives and align with technical feasibility
Deliver tailored demos and presentations that articulate Trustpilot’s value
and ROI to technical and non-technical stakeholders
Lead and support pilot programs to validate functionality
and measurable impact prior to contract signature
Act as a trusted advisor throughout the sales cycle
proactively resolving technical blockers and answering complex system questions
Work closely with Product
and Implementation teams to ensure solution integrity and a seamless transition post-sale
Maintain accurate documentation for proposed solutions and specific integration requirements to ensure long-term customer success
Capture recurring customer feedback and technical insights to inform global product development and roadmap prioritization
How You'll Work.
Team & Collaboration
Partner with Enterprise Account Executives; Work closely with Product, Engineering, and Implementation teams; Experience collaborating effectively across Sales, Product, and Customer Success functions
Communication Scope
Excellent communication and presentation skills; ability to translate technical concepts into tangible business value
Full Job Description
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Solutions Engineer, you are the technical and consultative partner to the New Business and Account Management teams - enabling large customers to understand and realize the value of Trustpilot’s platform during the sales process. You move beyond tactical support to become a trusted advisor, bridging technology and business outcomes to ensure every deal is both commercially and technically sound. Your mission is to architect technical success by translating complex customer needs into tailored solutions, designing scalable integration approaches, and delivering the technical credibility that drives confidence and conversion. This is a high-impact, customer-facing role where success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation. This position can be held in either our Amsterdam, Hamburg or Copenhagen. What you'll be doing: Partner with Enterprise Account Executives to uncover deep customer needs, system environments, and complex integration requirements. Develop clear, scalable solutions that meet business objectives and align with technical feasibility. Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI to technical and non-technical stakeholders. Lead and support pilot programs to validate functionality, integration, and measurable impact prior to contract signature. Act as a trusted advisor throughout the sales cycle, proactively resolving technical blockers and answering complex system questions. Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and a seamless transition post-sale. Mai
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