Gotion, Inc.
Manufacturing
SolutionEngineer,ESS
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Solution Engineer, ESS at Gotion, Inc.. Skills: Technical pre-sales, ESS engineering, Project management. Provide pre-sales technical support. Develop documentation best practices”
What You'll Achieve.
Ensure high-quality design; Minimize post sales technical support; Drive successful ESS solution adoption; Drive business growth; Drive customer loyalty; Ensure Gotion design win; Ensure high-quality designs; Save customers capital costs; Save customers labor costs; Ensure ESS products are prepared; Ensure ESS products are positioned; Ensure highest levels of customer support; Ensure proper support; Ensure appropriate support
Industry & Context.
Travel locally, Travel domestically, Travel internationally
What They're Looking For.
Must Have
3+ years experience, BSEE or BSME, MS preferred
Nice to Have
ESS engineering/design, Technical pre-sales support, Project management
What You'll Do.
Provide pre-sales technical support
Develop documentation best practices
Manage technical engagements
Develop installation plans
Develop operational plans
Provide pre-sales technical support
Provide customized design support
Provide input to Product Management
Coordinate field testing
Cooperate with Customer Support
Lead engagement with customers
Develop technical documentation
Deliver technical support
Prioritize account opportunities
Prioritize project opportunities
Coordinate with customer
Ensure project support
Participate with technical teams
Drive adoption of tools
Drive adoption of training
Act as sales focal point
Manage closed loop process
How You'll Work.
Team & Collaboration
Sales team; R&D teams; Product Management teams; Customer Support; Partners; Balance of system equipment providers; Software integration; EPC
Communication Scope
Communicate complex technical subject matter
Process & Methodology
Project management
Full Job Description
Gotion Inc. is based in Silicon Valley, CA, currently building a Manufacturing facility in Manteno, IL and has R&D centers in Ohio, China, Japan and Europe. We innovate in the next generation electric vehicle and energy storage technologies (lithium batteries and related systems) with the aim to accelerate electrified transportation and achieve sustainable development. Gotion is powered by a leading power battery technology company that provides solutions for vehicles including the world's first mass commercial e-bus route. Gotion is a career destination - we are not simply attempting to just fill another job, but to pursue a dream of global green energy together! We offer outstanding opportunities to individuals seeking an exciting and challenging working environment. Everyone is highly valued and plays a vital role in the growth of our organization. Responsibilities: • Pre-sales technical support for customer account engagements including the development of documentation/best practices and training to ensure a high-quality design and minimal post sales technical support issues • Pre- and post-sales management of technical account engagements as a key member of the sales team to ensure that comprehensive design, installation and operational plans are developed and communicated to drive successful ESS solution adoption and on-going business growth and loyalty • Pre-sales technical support for utility scale and commercial business and projects/deals and customized/unique design support to ensure Gotion design win and high-quality designs that save our customers capital and labor costs • Strong engagement and feedback/input to Research and Development and Product Management teams on identified product/technical issues identified along with recommendations for product improvements. Ability to lead product management and development of broad-based market training and tools that address best practices and requirements (e. g. standard and technical business tools) • Coord
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