Salesforce
eCommerce
SolutionEngineer-CommerceCloud
Neural analysis suggests this role is
optimal for Mid candidates.
“Solution Engineer - Commerce Cloud at Salesforce. Skills: Salesforce Commerce Cloud, eCommerce, Solution Engineering, AI/ML. Lead complex B2C and B2B Commerce Cloud sales cycles. Develop and deliver innovative solutions”
What You'll Achieve.
Drive revenue growth and customer success; Solve customers' most challenging business problems; Deliver amazing experiences that customers love
Industry & Context.
Translate complex customer challenges into secure, scalable Commerce Cloud architectural solutions; Innovative Thinking: You bring creative approaches to solving complex commerce challenges
Travel is expected, Ability to work collaboratively in dynamic, fast-paced team environments
What They're Looking For.
Must Have
Solid experience in enterprise eCommerce, digital commerce consulting, solution engineering, or related technical pre-sales roles, Hands-on experience with Salesforce Commerce Cloud or a similar eCommerce platform, Deep understanding of retail operations, merchandising, digital marketing, customer experience, and omnichannel commerce, Technical knowledge of eCommerce architecture including content management, catalog management, promotion engines, order management, payment processing, and fulfillment, Proven track record of successfully leading complex technical sales cycles and closing enterprise deals, Exceptional presentation and communication skills with the ability to engage audiences from technical practitioners to executive leadership, Business acumen with the ability to understand customer P&Ls, business cases, and ROI models, Experience working in or selling into the North EMEA market with understanding of the local landscape, consumer behaviors, and regulatory requirements, Ability to work collaboratively in dynamic, fast-paced team environments, Proven time management skills with the ability to manage multiple concurrent opportunities, Familiarity with AI/ML concepts and large language models (LLMs), and an understanding of how they can be applied in a commerce context, Demonstrated interest in and knowledge of generative AI, including practical applications of LLMs, Experience leveraging AI and large language models to drive productivity, automation, or customer-facing solutions
Nice to Have
Experience with modern headless commerce architectures, Knowledge of API performance optimization and data modeling, Understanding of Commerce Cloud integration patterns and DevOps practices, Experience with adjacent Salesforce clouds (Sales Cloud, Service Cloud, Marketing Cloud, Order Management, Revenue Cloud, Experience Cloud), Knowledge of modern eCommerce technologies including AI/ML for personalization, composable commerce, and mobile-first design, Experience with international and multi-site commerce implementations, Technical writing skills for functional specifications and architectural documentation, Understanding of SEO, conversion rate optimization, and digital analytics, Familiarity with competitive commerce platforms and ability to articulate Salesforce differentiation
What You'll Do.
Lead complex B2C and B2B Commerce Cloud sales cycles
Develop and deliver innovative solutions
Coordinate solution cycle with cross-functional teams
Present Salesforce Commerce Cloud solutions
Conduct discovery workshops
Design and demonstrate proof-of-concept solutions
Translate customer challenges into architectural solutions
Provide technical guidance on Commerce platform
Design integration architectures
Champion Commerce Cloud best practices
Stay current with Commerce Cloud roadmap
Serve as trusted advisor to customers
Articulate business value and ROI
Collaborate with System Integrator partners
Contribute to Commerce practice
Build deep industry verticals
How You'll Work.
Team & Collaboration
Coordinate the entire solution cycle through close collaboration with Sales, Product, Customer Success, and Partner teams; Collaborate with Account Executives, customers, and cross-functional teams; Collaborate with System Integrator partners to design comprehensive implementation approaches; Contribute to the broader Commerce practice through knowledge sharing; Work effectively across teams and build relationships with internal and external stakeholders
Communication Scope
Exceptional presentation and communication skills; Ability to engage audiences from technical practitioners to executive leadership
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. **About the Role:** We're looking for an exceptional Solution Engineer to join our North EMEA SE team, focusing on Commerce Cloud solutions. You'll be the trusted technical advisor for our most strategic commerce customers, leading complex pre-sales engagements and driving digital transformation across several industries and eCommerce landscape in the market. Salesforce is spearheading the future of eCommerce driven by advanced AI and data-driven insights, offering you the opportunity to work with this industry-leading, cutting-edge technology. You'll combine deep Commerce platform expertise with outstanding business acumen to design and articulate compelling solutions that solve our customers' most challenging business problems. You'll work closely with Account Executives, customers, and cross-functional teams to drive revenue growth and customer success. In this regional role, travel is expected. **Key Responsibilities:** **_Pre-Sales Leadership_** * Lead complex B2C and B2B Commerce Cloud sales cycles from discovery through to close, acting as the primary technical advisor * Develop and deliver innovative, custom solutions that address customer business requir
Applying for this Solution Engineer - Commerce Cloud role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Salesforce?
Real rants from real employees. Read before you apply.