Lean
fintech
SolutionEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Solution Engineer at Lean. Skills: Solutions Engineering, Pre-sales Engineering, Solutions Consulting, Implementation, Client-facing technical role. Help customers design, implement, and launch integrations successfully. Support technical presales”
Industry & Context.
Problem-solvers; Solve problems; Troubleshoot integration and API issues; Debugging integration issues
What They're Looking For.
Must Have
3+ years in Solutions Engineering, Pre-sales Engineering, Solutions Consulting, Implementation, or a similar client-facing technical role, ideally in SaaS or API-first environments, Comfortable working with REST APIs, reading technical documentation, debugging integration issues, and guiding clients through implementation, Excellent written and spoken Arabic is required, Highly accountable, organized, and able to manage multiple workstreams, communicate clearly, and adapt quickly in a fast-moving environment
Nice to Have
Familiarity with payments, fintech, or bank integrations is a plus
What You'll Do.
Help customers design
and launch integrations successfully
Support technical presales
Guide implementation from sandbox to production
Help customers adopt Lean’s products effectively
Keep delivery on track
Create a smooth integration experience
Build working knowledge of Lean’s products
and common integration patterns
Apply knowledge to support client implementations
Troubleshoot integration and API issues independently
Escalate effectively when problems are ambiguous or high risk
Support high-quality implementations by following established best practices
Help drive reliable launches
Understand client goals
Ask thoughtful questions
Tailor technical guidance to their context
Understand how technical work connects to client value
and commercial outcomes
Support opportunities that improve usage
Communicate clearly and professionally with clients
Simplify technical concepts
Keep clients informed throughout implementation
Take ownership of assigned workstreams
Follow through reliably
Contribute to successful client launches and adoption
Notice signals for expanded client needs or product usage
Surface relevant opportunities to Sales or CSM
and other internal tools up to date with progress
and next steps for assigned work
Manage workload effectively
Follow implementation plans
Help keep launches on track
Work effectively with Sales
and Support to resolve dependencies and move client work forward
Share useful learnings
Contribute to internal documentation
Support teammates when helpful
How You'll Work.
Team & Collaboration
Work closely with clients and internal teams; Partner with Sales, Product, and Engineering; Work effectively with Sales, Product, Engineering, CSM, and Support to resolve dependencies and move client work forward; Support teammates when helpful
Communication Scope
Communicate clearly and professionally with clients; Simplify technical concepts; Communicate clearly
Process & Methodology
Manage multiple workstreams, Manage workload effectively, Follow implementation plans, Meet deadlines, Help keep launches on track
Full Job Description
ABOUT THE JOB As a Solutions Engineer at Lean, you’ll help customers design, implement, and launch integrations successfully. You’ll work closely with clients and internal teams to support technical presales, guide implementation from sandbox to production, and help customers adopt Lean’s products effectively. You’ll partner with Sales, Product, and Engineering to solve problems, keep delivery on track, and create a smooth integration experience. This is a client-facing role for technically strong, adaptable problem-solvers who enjoy turning customer needs into practical solutions. Who we are Lean is building the fintech infrastructure platform that catalyzes the next generation of payments and fintech solutions in the region. Our solutions range from open banking and open finance connectivity, account-to-account payments, credit decisioning capabilities, and cross-border stablecoin-powered payments. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user’s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security. Backed by top-tier global investors, including General Catalyst, Sequoia, and Shorooq, and having recently raised $67.5M in Series B funding, we’re building the rails for Open Finance in MENA. We’re trusted by 300+ clients across the UAE and Saudi Arabia, including the likes of Tabby, Tas’heel, Hungerstation, and many more, making it the region’s most valuable Open Banking platform. We are building modern infrastructure and rails for MENA, processing billions of dollars in transactions and enabling seamless, secure, and compliant financial connectivity. The Solutions Engineering team partners closely with Sales and Product to make Lean the integration platform of choice for the region. What you’ll do - Build strong working knowledge of Lean’s products, AP
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