Salesforce
SolutionEngineer-Agentforce&Data360Specialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Solution Engineer - Agentforce & Data 360 Specialist at Salesforce. Skills: Agentforce expertise, Data 360 expertise, AI CRM, Solution Engineering, Customer Success. Propose appropriate solutions and architectures in the assigned domain, in close collaboration with relevant departments.. Create proposals considering the latest product trends and limitations.”
What You'll Achieve.
Contribute to business growth and maximization in the assigned domain as an expert in Agentforce and Data 360.; Build a career as a leading expert in the field by being an early adopter of new products and features.
Industry & Context.
Ability to analyze customer business needs and issues.; Ability to resolve technical issues with ownership.; Positive mindset for problem-solving and issue resolution.
What They're Looking For.
Must Have
Software product sales or implementation experience (pre-sales engineer/architect/system engineer), Consulting and solution design experience, Presentation/demonstration experience for customers, seminars, and events, Ability to listen to customer business needs and analyze issues, Proactive attitude towards learning new technologies, Teamwork and communication skills, Ability to resolve technical issues with ownership, regardless of pre-sales or post-sales involvement, Multitasking and fast-paced work execution ability, Positive mindset for problem-solving, Ability to communicate complex information clearly
Nice to Have
Business-level English, Salesforce product knowledge/experience, AI knowledge/experience (e.g., G certification or higher), Data integration, linkage, and utilization experience, Knowledge/experience of competitor products in the relevant domain, IT skills (system development experience, system integration, API, application server, database, network, programming languages, etc.), Digital marketing landscape, mobile marketing, digital/CRM/marketing experience, Implementation and operational knowledge of digital advertising technologies such as tracking pixels, tags, server-to-server integrations, mobile app SDKs, API integrations, tag management platforms, and analytics tools
What You'll Do.
Propose appropriate solutions and architectures in the assigned domain
in close collaboration with relevant departments.
Create proposals considering the latest product trends and limitations.
Deliver effective demonstrations to customers
and internal departments
building solutions that address challenges and convey product value.
Respond quickly and accurately to technical questions from internal departments
Conduct technical training
best practices sharing
and knowledge sharing for internal departments and partners.
Support marketing activities by presenting and demonstrating solutions at seminars and events to promote product value to the market.
Create product-related tips
standard demonstrations (for individual products and multi-product integrations)
and reference architectures based on expertise gained from proposal activities.
Collaborate closely with sales teams
and product marketing to develop and execute joint product expansion strategies.
Gather the latest product information
formulate sales strategies
and deploy them internally and externally.
Resolve technical obstacles in product sales by collaborating with headquarters development and product marketing departments.
How You'll Work.
Team & Collaboration
Close collaboration with relevant departments for solution and architecture proposals.; Collaboration with internal departments, proposal teams, partners, and customers for technical question answering.; Collaboration with internal departments and partners for technical training.; Collaboration with sales teams, partner alliances, marketing, product development, and product marketing for joint product expansion strategies.; Collaboration with headquarters development and product marketing departments to resolve technical obstacles.
Communication Scope
Fluent Japanese (reading, writing, speaking); English (reading, writing); Ability to communicate complex information clearly
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ## **Department Description:** 当部門はSolutions部門において特定のソリューション、技術領域に深い専門知識を持ち、Account Executive(営業)、業界/企業担当のSolution Engineerとともに製品、および技術的な観点からお客様へのソリューション提案、デモンストレーション、技術的な質問への対応を担います。 また、Agentforce(自律型AIエージェント)やData 360(旧Data Cloud)の専門家として国内外の開発部門や製品マーケティング部門と連携し、日本における製品品質の向上、および市場における認知度向上のための活動も行います。 ## **Role Description:** **ソリューション提案** * 関連部門と密接に連携し、担当領域における適切なソリューション、アーキテクチャ提案を実施 * 製品の最新動向、制限事項などをふまえた提案書を作成 **デモンストレーション** * お客様、パートナー様、および社内関連部門に製品の価値を正しく伝え、課題を解決するためのソリューション構築と効果的なデモンストレーションを実施 **技術的な質問への回答** * 社内の関連部門や提案チーム、パートナーや顧客からの技術的な質問に対して迅速かつ正確に回答する **技術的なトレーニング** * 社内関連部門やパートナー様へのセミナー、ベストプラクティス、ナレッジシェア等を実施 **マーケティング活動支援** * セミナーやイベントでの登壇、プレゼンテーション、デモンストレーションの実施によるマーケティング活動支援し、ソリューションを市場へ広く価値訴求する活動を実施 **各種営業マテリアルの作成** * 提案活動で培ったノウハウを活かし、製品に関するTips集、標準デモンストレーション(各製品、複数製品連携など)、提案書テンプレート、リファレンスアーキテクチャなどを作成 **関連部門との密な連携** * 営業チーム、パートナーアライアンス、マーケティング、製品開発、製品マーケティング等と密に連携し、共に製品の拡販するための戦略を立て実行する * 製品の最新情報を収集し、販売戦略を策定し、社内外への展開を実施 * 製品販売における技術的な障害を本社開発部門や製品マーケティング部門と連携して解決 ## **Your Impact:** * AgentforceやData 360の専門家として、お客様、パートナー様、および社内関連部門から信頼され、担当領域におけるビジネスの成長と最大化に貢献します。 * 新しい製品、機能にいち早く触れることができるため、その領域の第一人者としてキャリアを磨くことができます。 * Data 360はSalesforceのDeeply U
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