CallTek
SolutionDesignEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Solution Design Engineer at CallTek. Skills: Solution design, Network design, Pre-sales support. Provide pre-sales technical support. Deliver product demonstrations”
Industry & Context.
Solve problems; Anticipate needs
What They're Looking For.
Must Have
3 years of experience in network design
Nice to Have
Experience in Ekahau software, Experience in Lucidcharts, Bachelor's degree in business administration, Bachelor's degree in Management, Bachelor's degree in Engineering, Bachelor's degree in a related field
What You'll Do.
Provide pre-sales technical support
Deliver product demonstrations
Deliver technical presentations
Answer customer inquiries
Understand customer requirements
Design customized solutions
Integrate customer feedback
Improve product development
Prepare technical documentation
Prepare sales materials
Build customer relationships
Maintain customer relationships
Act as technical advisor
Collaborate with departments
Ensure effective communication
How You'll Work.
Team & Collaboration
Sales team; Product development team; Various departments
Communication Scope
Written communication; Verbal communication; Professionalism
Full Job Description
The Solution Design Engineer will play a crucial role in providing pre-sales technical support, designing tailored solutions, and ensuring seamless integration of customer feedback into product development. **Responsibilities of a Design Engineer:** * Provide pre-sales technical support to the sales team, including product demonstrations, technical presentations, and answering customer inquiries. * Work with customers to understand their requirements and design customized solutions that meet their needs. * Collaborate with the product development team to ensure that customer feedback is integrated into product improvements. * Prepare technical documentation, proposals, and sales materials to support the sales process. * Build and maintain strong relationships with customers, acting as a trusted technical advisor throughout the sales cycle. * Collaborate with various departments to ensure alignment and effective communication. * Perform other duties as required. These duties may include assignments in job classification other than their own. **Requirements** * Bachelor's degree in business administration, Management, Engineering, or a related field, preferred. * Experience in Ekahau software and Lucidcharts is preferred * Minimum of 3 years of experience in network design utilizing Ruckus, Aruba, Cisco Meraki equipment * Excellent organizational skills while being very detail oriented with the ability to work independently to solve problems and anticipate needs and as a part of a collaborative team. * Exceptional time management and multitasking abilities, with the capacity to prioritize tasks effectively. * Strong written and verbal communication skills, with exceptional professionalism. * Proficiency in Microsoft Office suite, including Visio, Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and SharePoint. * Strong interpersonal skills and the ability to build relationships with stakeholders. * A growth mindset, with commitment to continuous learning and self-im
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