ServiceNow
SaaS
SolutionConsultant
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“Solution Consultant at ServiceNow. Skills: Sales, Client relations, Revenue generation. Drive sales revenue and achieve targets. Manage the full sales cycle”
What You'll Achieve.
Achieve quarterly sales quotas; Increase market share; Maintain high customer satisfaction
Industry & Context.
Solution design; Client needs analysis
Occasional travel
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience, 5+ years of experience in a customer-facing role, Experience with CRM software, Proven track record of meeting sales targets
Nice to Have
Master's degree in Business or related field, Experience in the enterprise software industry, Knowledge of IT service management (ITSM) principles
What You'll Do.
Drive sales revenue and achieve targets
Manage the full sales cycle
Develop and maintain strong client relationships
Identify and pursue new business opportunities
Understand client needs and provide tailored solutions
Prepare and deliver compelling sales presentations
Negotiate contract terms and close deals
Collaborate with internal teams to ensure customer success
Provide market feedback to product teams
How You'll Work.
Team & Collaboration
Sales and account management teams; Product and engineering teams; Customer success managers
Communication Scope
Sales presentations; Client communication; Negotiation
Full Job Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, ITX Solution Sales. You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. * Support product sales as a technical and domain expert of a client-facing sales team * Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs * Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues * Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement * Provide feedback to product management about product enhancements that can address customer needs and guide additional value * Share and learn best practices and re-usable assets with other Solut
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