Omilia
Tech / AI / Software
SolutionConsultant
Neural analysis suggests this role is
optimal for Mid candidates.
“Solution Consultant at Omilia. Skills: conversational AI, Technical Sales, Pre-Sales, Solutions Consulting, client-facing skills, discovery, presentation, solution storytelling, commercial acumen. Partner with Account Executives to qualify opportunities, understand business drivers, and define success criteria. Lead discovery workshops with prospects to surface requirements and translate them into tailored solution architectures”
Industry & Context.
Ability to think on your feet under pressure and turn complex questions into clear answers
Willingness to travel within the Latin America region and Iberia as needed
What They're Looking For.
Must Have
3+ years of proven experience in a Technical Sales, Pre-Sales, or Solutions Consulting role, Native Portuguese advanced Spanish and English — written and verbal, working knowledge of voice IVR, conversational AI, or related technologies, Solid understanding of SaaS architecture, APIs, and enterprise technology stacks, Exceptional client-facing skills: discovery, presentation, and solution storytelling, commercial acumen — you understand the sales process and know how to support it, Ability to think on your feet under pressure and turn complex questions into clear answers, Willingness to travel within the Latin America region and Iberia as needed
Nice to Have
Experience with AWS Connect, Genesys Cloud, NICE CXone, Five9, or RingCentral contact center platforms, Knowledge of networking (e. g. , MPLS/VPN) and telephony (e. g. , SIP) protocols, Familiarity with SAP, Microsoft, or other enterprise ecosystem integrations, Experience navigating enterprise sales cycles in the LATAM market, Domain expertise in one or more of the following verticals: Financial Services, Telecommunications, BPO, Healthcare, or Technical Support
What You'll Do.
Partner with Account Executives to qualify opportunities
understand business drivers
and define success criteria
Lead discovery workshops with prospects to surface requirements and translate them into tailored solution architectures
Design and deliver compelling
scenario-based product demonstrations that speak directly to customer use cases
Review and respond to RFPs
ensuring Omilia technology and services are represented with precision and impact
Serve as a trusted technical advisor throughout the entire evaluation and solution design process
Map customer use cases to existing Omilia Customer Journeys approved by Product and Delivery
Collaborate with customers
and Delivery to propose custom Customer Journeys where needed
Bridge technical concepts and business value — making complex voice AI capabilities accessible to non-technical stakeholders
Show customers how to build and develop applications using Omilia technology and services
Work with the Omilia Product team to address use cases not yet covered by existing technology and services
Review and edit Scopes of Work
ensuring commercial documentation accurately reflects Omilia's offerings
Collaborate with Product
and Marketing to feed customer insights back into the roadmap
Support smooth customer handoffs from Sales to Delivery
maintaining continuity and trust
Lead onboarding and enablement of new channel partners across the LATAM region
ensuring they are equipped to position
and implement Omilia solutions effectively
How You'll Work.
Team & Collaboration
Partner with Account Executives; Work with the Omilia Product team; Collaborate with customers, prospects, Product, and Delivery; Collaborate with Product, Delivery, and Marketing; Support smooth customer handoffs from Sales to Delivery; Lead onboarding and enablement of new channel partners
Communication Scope
Native Portuguese advanced Spanish and English — written and verbal; Exceptional client-facing skills: discovery, presentation, and solution storytelling; Bridge technical concepts and business value — making complex voice AI capabilities accessible to non-technical stakeholders
Full Job Description
**ABOUT OMILIA** Omilia is the leading enterprise conversational AI platform trusted by the world's most demanding contact centers. We help organizations transform customer experience through voice AI that truly understands, speaks, and acts — at scale, in real time, across languages. With deep roots in natural language understanding and decades of applied research, we're at an inflection point — and we're building the team that will take us there. **THE OPPORTUNITY** We are looking for a Solutions Consultant to join our growing Latin America revenue team and own the technical side of the sales process across the region. You'll be the bridge between what our customers need and what Omilia can deliver — acting as both a trusted advisor and a hands-on solution architect. This is a high-impact, customer-facing role based in Brazil, covering the full LATAM region. You'll work directly with Account Executives, regional leadership, and Omilia's Product and Delivery teams — translating complex conversational AI capabilities into compelling, business-ready solutions. You will report to the Regional Director of Solution Consulting and join a regional team that is actively expanding its footprint across Latin America. ** WHAT YOU'LL DO** **Pre-Sales & Solution Design** * Partner with Account Executives to qualify opportunities, understand business drivers, and define success criteria. * Lead discovery workshops with prospects to surface requirements and translate them into tailored solution architectures. * Design and deliver compelling, scenario-based product demonstrations that speak directly to customer use cases. * Review and respond to RFPs, ensuring Omilia technology and services are represented with precision and impact. **Customer Advisory** * Serve as a trusted technical advisor throughout the entire evaluation and solution design process. * Map customer use cases to existing Omilia Customer Journeys approved by Product and Delivery. * Collaborate with customers, pro
Applying for this Solution Consultant role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Omilia?
Real rants from real employees. Read before you apply.