HSI
E-Learning
SolutionArchitect(SOLV)
Neural analysis suggests this role is
optimal for Senior candidates.
“Solution Architect (SOLV) at HSI. Skills: Solution Architecture, Pre-sales, Implementation. Design comprehensive, innovative technical solutions. Enhancing the customer experience through solutions”
Industry & Context.
Problem-Solving – the ability to think outside the box, innovate and provide solutions for delivery challenges; Solving complex technical challenges
What They're Looking For.
Must Have
Minimum 5 years Solv Implementation, Experience supporting and delivering software implementations, Experience supporting technical teams, Experience supporting both medium and enterprise clients, Pre-sales experience
Nice to Have
Familiarity with cloud platforms, Familiarity with agile and waterfall methodologies, Expertise with database technologies, Proficient in Microsoft 365 suite
What You'll Do.
innovative technical solutions
Enhancing the customer experience through solutions
Building function technical capability
Driving innovation through design principles
Assistance on complex customer projects such as self-insurance
Leading proof of concepts
Providing integration expertise and solution consultancy
Upskilling of other implementers
Gather and translate business requirements
Design scalable and reusable solutions
Provide input into redesigning how Solv manages self-insurance implementation
Provide input into evaluating and refining frameworks
methodologies and processes
and tailored technical solutions
Support complex project delivery items such as specialty consultancy and multi state self-insurance
Document requirements and scope enterprise projects
Assist with establishing revised change request scoping strategies and processes
Support escalated customers with expert advice and remediation
Provide input to other delivery departments for improvements to Solv solutions
Assist in bid management for enterprise solutions
Assist in establishing services bid management processes
Provide accurate technical scoping and effort estimations
Stay updated with Product developments
Propose new ideas and approaches for technical solutions and process improvements
Identify potential revenue generating opportunities
How You'll Work.
Team & Collaboration
Work closely with other stakeholders to align and support product and project goals and associated technical constraints; Collaborate with internal and external stakeholders; A team player
Communication Scope
Present and communicate injury and claims management solutions to both technical and non-technical stakeholders (internal and external)
Process & Methodology
Document requirements and scope enterprise projects, including complex change requests, Assist with establishing revised change request scoping strategies and processes
Full Job Description
The HSI Solv Solution Architect is a senior position within the demand function of Customer Operations. This role will have a key focus working in the pre-sales phase, working closely with prospective and existing clients to understand their unique challenges and design comprehensive, innovative technical solutions. Being highly capable with our products, your key responsibilities include enhancing the customer experience through solutions, building function technical capability and driving innovation through design principles. This role will have a Solv implementation component – providing Implementation Managers with assistance on complex customer projects such as self-insurance, leading proof of concepts, and providing integration expertise and solution consultancy. As a senior specialist, you will be expected to assist in the upskilling of other implementers sharing your knowledge and experience. This role is ideal for a highly motivated and customer centric individual who thrives on solving complex technical challenges and plays a crucial role in driving business growth through expert solutioning **Essential Functions ** Stakeholder Interaction: * Work closely with other stakeholders to align and support product and project goals and associated technical constraints. * Present and communicate injury and claims management solutions to both technical and non-technical stakeholders (internal and external). * Proactively engage with prospects, clients and partners to gather feedback and refine solutions accordingly. Solution Design: * Collaborate with internal and external stakeholders to gather and translate business requirements * Design scalable and reusable solutions * Provide input into redesigning how Solv manages self-insurance implementation to drive efficiencies * Provide input into evaluating and refining frameworks, methodologies and processes to improve HSI Solv Customer Implementation experience. * Architect robust, scalable, and tailored technical sol
Applying for this Solution Architect (SOLV) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about HSI?
Real rants from real employees. Read before you apply.