Motorola Solutions

Public Safety Communications

SolutionArchitect-EmergencyCallHandling

$80–90k Illinois, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Experienced candidates.

The Brief

“Solution Architect - Emergency Call Handling at Motorola Solutions. Skills: VESTA 9-1-1, IP telephony, TCP/IP networking. Ensure technical integrity of deployed solution. Gather requirements for deployment”

What You'll Achieve.

Enable quality Emergency Call Handling implementations

Industry & Context.

Public Safety Communications
Problems you'll solve

Apply critical thinking skills to solve problems and make decisions

Eligibility Requirements

50-75% Travel

What They're Looking For.

Must Have

5+ years of technical or engineering experience, Legal authorization to work in the U. S. indefinitely is required, Expertise in VESTA 9-1-1 software suites, Experience in deployment and integration of complex IP and TDM telephony products and systems, Expertise with PBX and telco analog, digital, and SIP-based technologies, Expertise with TCP/IP networking, Working knowledge of IP Subnetting, switching, and routing, Experience leading and being a consultative representative of complex projects, Communication skills are essential, Ability to work collaboratively with cross-functional regional management, Ability to effectively communicate with relevant peers and senior stakeholders, Ability to apply critical thinking skills to solve problems and make decisions, Ability to manage difficult or emotional customer situations

Nice to Have

Previous experience in Public Safety Applications, including deployment, integration, and implementation, Previous or current operations and administration skills within a PSAP environment

What You'll Do.

Ensure technical integrity of deployed solution

Gather requirements for deployment

Support Project Manager and customer

Lead Operational Call Flow Design meetings

Deliver Post Sales Design document

Create Cabinet layout drawings

Support System Staging team

Ensure successful cutover of solutions

Approve and execute Methods of Procedure

Manage project-specific documentation

Provide support and mentorship

Maintain subject matter expert skills

How You'll Work.

Team & Collaboration

Collaboration and oversight of technical resources; Work closely with Project Manager(s), Sales Engineers, Channel Partners, and customers; Work collaboratively with cross-functional regional management; Effectively communicate with relevant peers and senior stakeholders

Communication Scope

Communication skills are essential; Presenting complex designs to non-technology audience; Effectively communicate with relevant peers and senior stakeholders

Process & Methodology

Support Project Manager, Manage project-specific documentation

Full Job Description

## **Company Overview** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. ## **Department Overview** At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customer. ## Job Description The Solution Architect is accountable for the detailed operational design of the system being implemented, from equipment to call flow to Network, and, as such, is considered the Design Authority for the project. The Solution Architect will conduct a detailed Call Flow design based on the customer’s requirements and provide advice and information on the benefits and risks of possible solutions. Product integration includes applications, directory services, IP and telephony networking, security, servers, and storage across several hardware and virtualization platforms. The Solution Architect will work closely with Project Manager(s), Sales Engineers, Channel Partners, and customers at various stages of project deployments to provide expert consultation, detailed call flow documentation, cabinet drawi

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