Motorola Solutions
Public Safety Communications
SolutionArchitect-EmergencyCallHandling
Neural analysis suggests this role is
optimal for Experienced candidates.
“Solution Architect - Emergency Call Handling at Motorola Solutions. Skills: VESTA 9-1-1, IP telephony, TCP/IP networking. Ensure technical integrity of deployed solution. Gather requirements for deployment”
What You'll Achieve.
Enable quality Emergency Call Handling implementations
Industry & Context.
Apply critical thinking skills to solve problems and make decisions
50-75% Travel
What They're Looking For.
Must Have
5+ years of technical or engineering experience, Legal authorization to work in the U. S. indefinitely is required, Expertise in VESTA 9-1-1 software suites, Experience in deployment and integration of complex IP and TDM telephony products and systems, Expertise with PBX and telco analog, digital, and SIP-based technologies, Expertise with TCP/IP networking, Working knowledge of IP Subnetting, switching, and routing, Experience leading and being a consultative representative of complex projects, Communication skills are essential, Ability to work collaboratively with cross-functional regional management, Ability to effectively communicate with relevant peers and senior stakeholders, Ability to apply critical thinking skills to solve problems and make decisions, Ability to manage difficult or emotional customer situations
Nice to Have
Previous experience in Public Safety Applications, including deployment, integration, and implementation, Previous or current operations and administration skills within a PSAP environment
What You'll Do.
Ensure technical integrity of deployed solution
Gather requirements for deployment
Support Project Manager and customer
Lead Operational Call Flow Design meetings
Deliver Post Sales Design document
Create Cabinet layout drawings
Support System Staging team
Ensure successful cutover of solutions
Approve and execute Methods of Procedure
Manage project-specific documentation
Provide support and mentorship
Maintain subject matter expert skills
How You'll Work.
Team & Collaboration
Collaboration and oversight of technical resources; Work closely with Project Manager(s), Sales Engineers, Channel Partners, and customers; Work collaboratively with cross-functional regional management; Effectively communicate with relevant peers and senior stakeholders
Communication Scope
Communication skills are essential; Presenting complex designs to non-technology audience; Effectively communicate with relevant peers and senior stakeholders
Process & Methodology
Support Project Manager, Manage project-specific documentation
Full Job Description
## **Company Overview** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. ## **Department Overview** At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customer. ## Job Description The Solution Architect is accountable for the detailed operational design of the system being implemented, from equipment to call flow to Network, and, as such, is considered the Design Authority for the project. The Solution Architect will conduct a detailed Call Flow design based on the customer’s requirements and provide advice and information on the benefits and risks of possible solutions. Product integration includes applications, directory services, IP and telephony networking, security, servers, and storage across several hardware and virtualization platforms. The Solution Architect will work closely with Project Manager(s), Sales Engineers, Channel Partners, and customers at various stages of project deployments to provide expert consultation, detailed call flow documentation, cabinet drawi
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