SUSE

Enterprise open source solutions

SolutionArchitect

Johannesburg, South Africa FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Solution Architect at SUSE. Skills: Solution Architecture, Technical Consulting, Enterprise Software, Cloud Computing. Engage with customers. understand technical and business needs”

What You'll Achieve.

drive technical excellence in solution design; positioning SUSE as a leader; helping customers invest in the right solutions; giving them a competitive edge; ensure solutions are tailored to meet needs; ensure that the technical value of SUSE’s solutions is fully realised; Ensure that customer needs are reflected in new product features; drive solution adoption; ensure customer satisfaction; differentiate SUSE solutions; maximise value; measure solution success

Industry & Context.

Enterprise open source solutions
Problems you'll solve

problem-solving abilities; addressing complex technical problems; delivering innovative, value-driven solutions

What They're Looking For.

Must Have

Experience in technical consulting, pre-sales engineering, solution architecture, enterprise software solutions, Linux systems, open-source software, related infrastructure solutions, cloud computing, container technologies, Kubernetes, articulate complex technical solutions, translating technical concepts into business value, creating technical demonstrations, whitepapers, problem-solving abilities, addressing complex technical problems, delivering innovative, value-driven solutions, collaborating cross-functionally, sales, engineering, customer success teams, designing and delivering complex enterprise solutions, scalability, security, reliability, consultative-selling skills, fostering meaningful customer relationships, guiding engagements, trusted technical advisor, competitor analysis, solution positioning, CRM tools, Salesforce, Clari

Nice to Have

Kubernetes a plus

What You'll Do.

Engage with customers

understand technical and business needs

identify gaps and opportunities

Take responsibility for technical aspects

Champion technical validation process

Serve as voice of the customer

gather and communicate customer feedback

Collaborate with sales and partner teams

Contribute to go-to-market strategies

participate in marketing efforts

Support analysis of competitor offerings

develop strategies to differentiate SUSE solutions

Conduct research and draft responses

Transfer knowledge to pre-sales peers

contribute to internal education

Take proactive ownership of professional development

How You'll Work.

Team & Collaboration

work closely with regional sales and partner teams; Collaborate with Field and Specialist Sales; Partner Ecosystem; Customer Success teams; collaborate cross-functionally with sales; engineering; customer success teams

Communication Scope

articulate complex technical solutions clearly and effectively to diverse audiences up to CXO level

Full Job Description

About Us **Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.** SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including [SUSE® Linux Suite](https://www.suse.com/solutions/linux/), [SUSE® Rancher Suite](https://www.suse.com/products/rancher/), [SUSE® Edge Suite](https://www.suse.com/solutions/edge/), and [SUSE® AI Suite](https://www.suse.com/products/ai/). More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit [www.suse.com](http://www.suse.com/). Solution Architect **Job Description** ****Role Overview**** The Solution Architect acts as a trusted technical advisor for customers and partners, ensuring that SUSE’s solutions align with their business and technical needs. You will work closely with regional sales and partner teams to drive technical excellence in solution design, positioning SUSE as a leader in the industry. The role will leverage specialised knowledge to consult with customers, supporting sales presentations, product demonstrations, proofs of concept, and technical requests. Ultimately, success will be helping customers invest in the right solutions from the SUSE portfolio, giving them a competitive edge. **Key Responsibilities** * Engage with customers to understand both their technical and business needs - building valued relationships and developing as a trusted technical advisor. Conduct thorough assessments to identify gaps, opportunities, and challenges, ensuring that solutions are tailored to meet both immediate and future needs. * Take full responsibility for the techni

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