Waystar
Healthcare
SolutionAdoptionConsultant
“Solution Adoption Consultant at Waystar. Skills: Solution configuration, Workflow design, Implementation execution, Client-facing consultant. Serve as Subject Matter Expert for Waystar solution implementations. Lead implementation and workflow design discussions”
What You'll Achieve.
Ensure successful solution adoption and long-term client success; Improve operational efficiency; Improve financial visibility; Improve patient financial engagement outcomes; Meeting customer satisfaction goals
Industry & Context.
Driving collaborative problem solving
What They're Looking For.
Must Have
Experience working with Epic, Cerner, or other healthcare EMR platforms, Knowledge of healthcare revenue cycle management (RCM) operations, Experience with patient payment platforms, payment processing operations, Understanding of healthcare financial integrations, APIs, HL7/FHIR interfaces, Familiarity with healthcare ERP, general ledger, treasury, or cash management systems, Experience supporting integrations between EMR, payment, and financial systems, Knowledge of healthcare reimbursement methodologies, Understanding of healthcare code sets, transaction standards, and HIPAA compliance requirements
Nice to Have
Experience working with Epic, Cerner, or other healthcare EMR platforms, including payment and financial workflow integrations, Experience working with large health systems or multi-facility hospital organizations
What You'll Do.
Serve as Subject Matter Expert for Waystar solution implementations
Lead implementation and workflow design discussions
Partner with hospital and health system stakeholders
Consult with clients on operational and technical workflows
Support integration design
Establish trusted relationships with client project teams
Communicate implementation risks
Develop and communicate a clear vision of customer success
Drive workflow optimization and adoption best practices
Manage multiple projects and priorities simultaneously
How You'll Work.
Team & Collaboration
Partner directly with health systems and hospital organizations; Work closely with operational leaders, IT teams, revenue cycle stakeholders, and executive leadership; Partner with hospital and health system stakeholders across Patient Financial Services (PFS), revenue cycle, treasury, accounting, and IT departments; Collaborative problem solving across internal and client teams
Communication Scope
Clearly communicate implementation risks, dependencies, challenges, and recommended solutions; Regularly provide status updates to key stakeholders and leadership teams
Process & Methodology
Manage multiple projects and priorities simultaneously, Meeting implementation timelines
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