Intel

Semiconductor Manufacturing

SoftwareTechnician

$55–103k Phoenix, Arizona, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Software Technician at Intel. Skills: software patching, OS upgrades, software debugging, troubleshooting, documentation. Execute software patching, OS upgrades, and defined OS procedures. Edit, modify, and/or debug software products in accordance with established software test plans and procedures”

What You'll Achieve.

sustaining and improving the reliability of systems; system availability; controlled change execution; product quality

Industry & Context.

Semiconductor Manufacturing
Problems you'll solve

utilize judgment to resolve nonstandard problems; Troubleshoot and resolve nonstandard problems using structured debugging

Eligibility Requirements

U. S. Citizenship required, Ability to obtain and maintain US Government TS Security Clearance and SCI access, on-site presence required

What They're Looking For.

Must Have

U. S. Citizenship required, Ability to obtain and maintain US Government TS Security Clearance and SCI access, High School diploma required, with 6+ years of relevant or military experience, Proficiency in editing, debugging, and modifying software in accordance with test procedures, Familiarity with software testing methodologies and tools, attention to detail and ability to identify and resolve technical issues, Perform OS patching/upgrades and sustainment support for datacenter and operational systems, following defined procedures and validation steps

Nice to Have

Active US Government TS/SCI Security Clearance, Associate degree or higher with relevant experience

What You'll Do.

Execute software patching

and defined OS procedures

and/or debug software products in accordance with established software test plans and procedures

Contribute directly to system availability

controlled change execution

and product quality in a secure environment

Work on semi-routine assignments within generally defined parameters and utilize judgment to resolve nonstandard problems

Execute software patching

and OS procedures by following defined playbooks (pre-checks

and/or debug software products in alignment with software test plans and reproduce issues and capture clear technical evidence (logs

Support datacenter operations and associated equipment/systems

ensuring changes are implemented with minimal operational impact and in accordance with change control

Provide on-site support across factory floor

and datacenter environments for systems impacted by patching/upgrades or software changes

Troubleshoot and resolve nonstandard problems using structured debugging escalate effectively with complete artifacts and steps taken

Maintain disciplined documentation: change records

outage/maintenance reports

How You'll Work.

Team & Collaboration

Collaborate with cross-functional stakeholders (engineering, operations, infrastructure teams) to coordinate maintenance windows, validate outcomes, and improve procedures; Ability to collaborate effectively within a team setting

Full Job Description

# **Job Details:** ## Job Description: As a Software Technician at Intel, you will play a pivotal role in sustaining and improving the reliability of systems that enable factory floor, laboratory, and datacenter operations. You will execute OS patching, OS upgrades, and defined OS procedures while also editing, modifying, and/or debugging software products in accordance with established software test plans and procedures. This role contributes directly to system availability, controlled change execution, and product quality in a secure environment. You will work on semi-routine assignments within generally defined parameters and utilize judgment to resolve nonstandard problems, acting on general instructions received in work assignments. ** _Key Responsibilities_ ** * Execute software patching, OS upgrades, and OS procedures by following defined playbooks (pre-checks, implementation, validation, and post-checks). * Edit, modify, and/or debug software products in alignment with software test plans and procedures; reproduce issues and capture clear technical evidence (logs, error codes, system state). * Support datacenter operations and associated equipment/systems, ensuring changes are implemented with minimal operational impact and in accordance with change control. * Provide on-site support across factory floor, lab, and datacenter environments for systems impacted by patching/upgrades or software changes. * Troubleshoot and resolve nonstandard problems using structured debugging methods; escalate effectively with complete artifacts and steps taken. * Maintain disciplined documentation: change records, work notes, test evidence, outage/maintenance reports, and shift handoffs. * Collaborate with cross-functional stakeholders (engineering, operations, infrastructure teams) to coordinate maintenance windows, validate outcomes, and improve procedures. ** _Core Competencies_ ** * Ability to collaborate effectively within a team setting. * Strong organizational skills, a

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