Qantas Group

Airline

SoftwareTechnicalLead-Salesforce

A$165–220k ~AI est. Adelaide, South Australia, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Software Technical Lead - Salesforce at Qantas Group. Skills: Salesforce Development, Technical Leadership, System Design, Integration. Oversee technical domain. Manage engineers”

What You'll Achieve.

Deliver real customer value; Deliver business value; Deliver customer value

Industry & Context.

Airline
Problems you'll solve

Problem discovery

What They're Looking For.

Must Have

10 years systems development, 3+ years technical leadership, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Community Cloud, Salesforce Knowledge, Salesforce Omni-Channel, Salesforce Analytics, Salesforce CRM Analytics, Salesforce governor limits, optimise SOQL queries, bulkified Apex patterns, large-data processing, Salesforce Integration stack, REST APIs, Platform Events, Named Credentials, External Credentials, Connected Apps, External Apps, GitHub, AutoRABIT, Apex, Lightning Web Components, Visualforce, MuleSoft, Informatica, Conga, Quip, Java, HTML, CSS, JavaScript, Spring IO, agile product discovery, agile delivery phases

Nice to Have

optimising SOQL queries, bulkified Apex patterns, large-data processing, Salesforce ISV products, AppExchange products

What You'll Do.

Oversee technical domain

Guide development lifecycle

Focus on strategic planning

Focus on team leadership

Collaborate with Product Managers

Ensure software solutions deliver value

Align with strategic goals

Contribute to technical vision

Contribute to operational effectiveness

Shape digital products

Shape digital services

Guide teams through agile discovery

Guide teams through agile delivery

Influence stakeholders

How You'll Work.

Team & Collaboration

Product Managers; Engineering Leadership teams; Delivery Leadership teams; Technical partners; Non-technical partners

Communication Scope

Influence stakeholders

Process & Methodology

Agile

Full Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services. * At Qantas, our teams come together to create new and unique experiences for our customers. * A fantastic opportunity to lead Salesforce Development and a team that focuses on cutting-edge technology and engineering principles. * Full-time and permanent position based at our new Product Innovation Centre in Adelaide! Join Qantas in our brand-new Product Innovation Centre located in Adelaide by ensuring consumer needs are met, guiding the development of high-quality, scalable digital solutions that deliver real customer value, leveraging deep technical expertise and strategic alignment with user-centric goals. The Software Technical Lead – Salesforce oversees a technical domain and manages the engineers within it, combining deep software development expertise with leadership responsibilities. They guide teams through the full development lifecycle, from problem discovery and system design to deployment and maintenance of live code. While involved in day-to-day delivery, they also focus on strategic planning and team leadership. Collaborating closely with Product Managers, they ensure software solutions deliver strong business and customer value aligned with strategic goals. Beyond their immediate teams, they contribute to the organisation’s broader technical vision and operational effectiveness as part of the Engineering and Delivery Leadership teams, helping shape the direction of digital products and services across the enterprise. You’ll have: * 10 years’ experience in systems development and implementation * 3 + Years experience in technical l

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