MBPS
Information Systems
SoftwareTechnicalAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Software Technical Analyst at MBPS. Skills: Application Support, Data Analysis, SQL, Python. Support critical applications. Maintain critical applications”
What You'll Achieve.
Increase efficiency
Industry & Context.
Analytical skills; Debug issues; Troubleshoot issues; Investigate issues; Problem solving
Amenable to work on a hybrid set-up (3x a week onsite), Amenable to work at UP Ayala Technohub (Quezon City), Amenable to work in any shift schedule assigned (flexible depending on business need)
What They're Looking For.
Must Have
Minimum 2 years of working experience supporting systems at Level 2 (support), Experience with relational database structures and methodologies, Proven ability to multitask both independently and within a team, Ability to understand business process requirements and using technology, conceptualize creative solutions through implementation, Knowledge of financial services, specifically investment management, Client and action oriented, takes initiative, creative and proactive thinker, Awareness of ITIL (incident, problem, change management) practices in aligning IT services with the needs of business, Bachelor’s degree in computer science, Information Technology, or related discipline, Amenable to work on a hybrid set-up (3x a week onsite), Amenable to work at UP Ayala Technohub (Quezon City), Amenable to work in any shift schedule assigned (flexible depending on business need)
Nice to Have
Effective English verbal and written communication skills, Can translate a more complex technical problem into business terms, application development/programming skills, Solution design mindset, Work well independently as well as in a team environment as situation dictates, Batch monitoring tools such as CA Workload Automation (or related scheduling software), JAVA, MS SQL / Oracle, Shell Scripting/ Power Shell / UNIX, Informatica development (or related ETL tools), ServiceNow / Jira / other workflow tools, MS Azure Databricks, Power Platform Tools (e. g. , PowerBI, Power Automate, Power Apps)
What You'll Do.
Support critical applications
Maintain critical applications
Deliver application support
Gather business requirements
Perform data analysis
Troubleshoot applications
Develop SQL stored procedures
Develop Python scripts
Coordinate development efforts
Investigate feed/file delivery
Investigate quality check
Document code changes
Validate code changes
Coordinate business users testing
How You'll Work.
Team & Collaboration
Work with business clients; Work with internal teams; Work with external teams; Coordinate development efforts; Liase between business users; Liase between IT internal teams; Liase between IT external teams; Work within a team
Communication Scope
English verbal communication; English written communication; Adapt communication style
Full Job Description
_We are looking for a Software Technical Analyst to join the Information Systems team at MBPS, supporting and maintaining critical and non‑critical applications across GWAM. As part of the L2 Application System Support team, this role works within an Agile, high‑performing environment delivering application support, deployment, business requirements gathering, and data analysis. The successful candidate will bring strong analytical and customer service skills, attention to detail, and a proactive, curious mindset, with a solid understanding of wealth and asset management systems. You will be responsible for devising and supporting solutions that integrate seamlessly with enterprise application frameworks and conform to Manulife standards, ensuring reliable, scalable, and well‑aligned business solutions._ **Position Responsibilities:** * Adapt to Global Technology / Segment wide organization / Business Unit’s strategy particularly with the support model and goal. * Support a wide variety of systems from a Level 2/3 perspective using DevSecOps and other methodologies or support models as aligned by MBPS, Business Unit or Stakeholders. * Work with business clients, internal and external teams to debug or trouble shoot applications. * Develop/Investigate SQL stored procedures, VBA macros, Python scripts, Java scripts from a support perspective to debug issues or perform analysis for minor enhancements. * Experienced in analysis regarding data related concerns such as incorrect data, mismatch or any data quality check. * Coordinate development efforts with the development team for major/minor enhancements. * Investigate feed/file delivery, quality check and failures using any batch or workflow related tools by the team (e.g., Azure Data Factory, CAW-LA, Databricks) * Create, design, and build report through tools such as PowerBI, Power Automate or PowerApps * Track and produce key metrics for the team and develop strategies to increase efficiency. * Remain current on sta
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