SoftwareSupportAnalyst

**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​ We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **This position is fully onsite, remote work not available.** **Teledyne Monitor Labs (TML)** has more than 40 year’s global experience in the design and manufacture of continuous emission monitoring systems (CEMS), process monitoring, industrial sensors and instruments, ambient monitoring and software. **Software Support Analyst** As a Software Support Analyst, you will be responsible for remote support of multiple customer facilities regarding environmental recordkeeping and reporting tasks. This is accomplished by understanding basic Windows administration, data analysis, and basic programming skills. The analyst will be quality assuring single server Windows computer systems for operations, email, local web hosting, SQL Server databases, and MS Office, as well as proprietary air pollution monitoring and reporting applications. The ideal candidate will be detail orientated and a motivated self-starter, have excellent people skills, math skills, and communication skills, be computer and database savvy, may have general air quality or basic chemistry knowledge, works well in a team environment, and is always focused on customer satisfaction. **Essential Duties/Responsibilities** * Works as part of the Call Center through coordination of telephone calls and priorities including rotation on after-hours on-call service as needed. * Works, as part of the call center and mostly by remote access, with custome