Commvault
Technology
SoftwareSubscriptionRenewalRep
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Software Subscription Renewal Rep at Commvault. Skills: Subscription renewals, Customer retention, Revenue growth. Manage portfolio of subscription renewals. Drive on-time renewals”
What You'll Achieve.
On-time renewals; Subscription revenue growth
Industry & Context.
What They're Looking For.
Must Have
4-6 years renewals or inside sales, 4–6 years experience in renewals, inside sales, or related customer-facing sales role, Experience using Salesforce CRM, Familiarity with subscription-based sales motions, Familiarity with forecasting, Familiarity with pipeline management
Nice to Have
Exposure to sales methodologies such as MEDDPICC, Exposure to Command of the Message
What You'll Do.
Manage portfolio of subscription renewals
Drive on-time renewals
Proactively engage customers
Present renewal options
Present multi-year subscription options
Identify upsell opportunities
Position upsell opportunities
Close upsell opportunities
Identify cross-sell opportunities
Position cross-sell opportunities
Close cross-sell opportunities
Maintain accurate pipeline data
Maintain accurate forecasting data
Maintain accurate opportunity data
Partner with Account Executives
Partner with Customer Success Managers
Partner with cross-functional teams
Communicate effectively with customers
Navigate customer issues
De-escalate customer issues
Establish clear next steps
Establish clear owners
Establish clear timelines
Demonstrate follow-up
Demonstrate accountability
Ensure deal progression
Ensure customer satisfaction
Participate in forecast calls
Participate in pipeline reviews
Participate in deal inspections
Maintain working knowledge of Commvault products
Maintain working knowledge of Commvault pricing
Maintain working knowledge of Commvault processes
How You'll Work.
Team & Collaboration
Cross-functional teams; Account Executives; Customer Success Managers
Communication Scope
Consultative manner
Full Job Description
Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at [email protected] About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Commvault is seeking Software Subscription Renewal Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion. The ideal candidate is proactive, customer-focused, and comfortable operating in a fast-paced environment while balancing multiple priorities. The Subscription Renewals Representative partners closely with cross-functional teams across the software lifecycle to support renewal and expansion execution. This role requires strong execution discipline, effective communication skills, and a working understanding of subscription sales, forecasting, and pipeline management. Position Responsibilities Manage a portfolio of subscription renewals, driving on-time renewals and
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