Amazon Support Services Costa Rica SRL

Supply Chain/Transportation Management, Supply Chain Management, ecp

SoftwareSourcingManager,TechnologySourcing&Infrastructure

$48000–72000k ~AI est. San Jose, San Jose, Costa Rica FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Software Sourcing Manager, Technology Sourcing & Infrastructure at Amazon Support Services Costa Rica SRL. Skills: Software sourcing, Technology sourcing, Vendor management, Negotiation. Drive cost-out of third-party software. Mitigate contractual risk”

What You'll Achieve.

Drive cost-out; Mitigate risk; Manage sourcing initiatives; Support governance processes; Support compliance processes; Deliver communications to senior leadership

Industry & Context.

Supply Chain/Transportation Management, Supply Chain Management, ecp
Problems you'll solve

Analytical skills; High-judgment decisions

What They're Looking For.

Must Have

5+ years strategic sourcing, 5+ years category management, 5+ years vendor management, Written and verbal communication skills, Communicate with technical audiences, Communicate with non-technical audiences, Communicate with senior leadership, Speak English fluently, Write English fluently, Read English fluently, Take direction in English

Nice to Have

Experience working with cross-functional teams, Experience managing projects, Experience working independently, Master's degree, 7+ years IT sourcing experience, 7+ years IT procurement experience

What You'll Do.

Drive cost-out of third-party software

Mitigate contractual risk

Mitigate investment risk

Build deal strategies

Execute deal strategies

Develop best practices for deal outcome

Develop best practices for deal efficiency

Negotiate software license contracts

Negotiate support/maintenance contracts

Negotiate services contracts

Ensure competitive bidding

Ensure best value for Amazon

Develop scalable sourcing processes

Document scalable sourcing processes

Partner with asset management teams

Execute vendor-specific strategies

Execute vendor-specific processes

Manage software governance

Manage software compliance

How You'll Work.

Team & Collaboration

Internal customers; Key stakeholders; Multiple regions; Security teams; Engineering teams; Finance teams; Legal teams; Technology procurement; Business units; TSI organization; Cross-functionally; Functional teams; Asset management teams

Communication Scope

Written communication; Verbal communication; Oral communication; Senior leadership communication

Process & Methodology

Project management

Full Job Description

Amazon is seeking a Software Sourcing Manager for the Technology Sourcing and Infrastructure (TSI) team with a focus on enterprise software sourcing and governance. This role will have high impact and visibility, and is responsible to drive cost-out, mitigate risk, manage key sourcing initiatives, and support software governance and compliance processes. You will develop and maintain strong partnerships with key internal customers and stakeholders across multiple regions - including security, engineering, finance, legal, technology procurement, and various business units – to drive enterprise-tier sourcing strategies, deal execution, vendor management, and technology-related process improvement initiatives (both efficiency and customer experience). You will identify investment and prioritization opportunities, including collaboration on company-wide tool rationalization and consolidation, leveraging emerging technologies, and delivering communications to senior leadership. You are responsible to partner across the TSI organization, and with business units across the enterprise, to define requirements for sourcing needs and establish sourcing and negotiation strategies for complex and strategic software vendors. You will negotiate commercial and legal terms for vendor relationships, including product and payment terms, price protection, termination language, and maintenance/support costs and SLAs. You will manage all aspects of vendor relationships including business performance reviews, escalation support for internal customers (including executive sponsors), and resolving vendor or contract issues. The candidate should possess strong negotiation, influencing, analytical, and interpersonal skills (including written and oral communications). You will demonstrate the ability to collaborate with technical and non-technical teams, work independently in a fast-paced and rapidly changing environment, and be comfortable with ambiguity and making high-judgement decisions. K

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