WRITER
enterprise generative AI
Softwarequalityengineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Software quality engineer at WRITER. Skills: Quality Assurance, AI/ML, Test Automation. Define quality assurance strategies. Implement quality assurance strategies”
What You'll Achieve.
ensuring exceptional product reliability and performance; ensure rapid, high-quality releases; provide actionable feedback to development teams; proactively identifying potential issues; contributing to post-release quality validation; delivering world-class AI solutions; ensure stable, isolated, and repeatable test execution; ensure timely resolution
Industry & Context.
dissect complex problems; root cause analysis
What They're Looking For.
Must Have
5+ years of hands-on experience in software quality assurance or engineering, testing complex distributed systems or AI/ML applications, Proficiency in programming languages like Python or Typescript for test automation, experience with modern testing frameworks such as Playwright, Solid understanding of AI/ML concepts, model evaluation metrics, data pipelines, unique challenges of testing generative AI outputs, Exceptional analytical skills, keen eye for detail, Collaborative spirit, Connect cross-functional teams to common quality goals, Challenge existing assumptions to build better systems, Own the end-to-end quality of our products, Demonstrated ability to drive initiatives independently, thrive in a fast-paced, evolving startup environment
Nice to Have
Experience with cloud platforms (AWS, Azure, GCP), containerization technologies (Docker, Kubernetes), CI/CD environment
What You'll Do.
Define quality assurance strategies
Implement quality assurance strategies
Design automation frameworks
Develop automation frameworks
Enhance existing automation frameworks
Collaborate with product managers
Collaborate with machine learning engineers
Collaborate with data scientists
Understand complex AI features
Understand model behaviors
Translate features into test cases
Translate behaviors into validation criteria
Drive continuous improvement
Integrate automated checks
Ensure rapid releases
Ensure high-quality releases
Identify software defects
Document software defects
Track software defects
Perform root cause analysis
Provide actionable feedback
Monitor production systems
Monitor AI model performance
Identify potential issues
Contribute to post-release validation
Champion quality best practices
Foster a culture of ownership
Foster continuous improvement
Design test data strategies
Manage test data strategies
Maintain test data strategies
Maintain mock services
Manage defect lifecycle
Analyze customer feedback
Identify software bugs
Prioritize software bugs
Ensure timely resolution
How You'll Work.
Team & Collaboration
Collaborate closely with product managers, machine learning engineers, and data scientists; Connect cross-functional teams to common quality goals; Champion quality best practices across engineering teams
Full Job Description
🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Are you passionate about ensuring the highest quality for cutting-edge generative AI applications? As a software quality engineer at WRITER, you'll play a critical role in shaping the reliability, performance, and trustworthiness of our AI-powered work orchestration platform. You’ll be at the forefront of defining and implementing rigorous quality strategies for our enterprise-grade LLMs and AI agents, directly impacting how hundreds of global companies unlock transformational value through AI. This is a unique chance to dive deep into the unique challenges of AI quality assurance and make a tangible difference in a rapidly evolving field. This is a hybrid role based out of our London, San Francisco, Seattle, and New York City hubs. You will report directly to the director of engineering. 🦸🏻♀️ What you'll do - Define and implement comprehensive quality assurance strategies and test plans for our AI agents and LLM-powered applications, ensuring exceptional pr
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