Ooma
Technology
SoftwareQAEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Software QA Engineer at Ooma. Skills: Quality Assurance, Test Automation, AI-assisted testing. Design test plans. Develop test plans”
Industry & Context.
Defect resolution; Troubleshooting technical solutions
What They're Looking For.
Must Have
5+ years professional experience, 2+ years testing VoIP, 2+ years testing networking, 2+ years testing application-based solutions, Experience developing automated tests, Experience executing automated tests, Linux basic administration skills, Ability to install test lab environments, Ability to configure test lab environments, Ability to maintain test lab environments, Proven ability to create test plans, Proven ability to create test cases, Proven ability to create test scripts, Written communication skills, Verbal communication skills, Ability to manage multiple projects, Ability to manage priorities
Nice to Have
BS in Electrical Engineering, BS in Computer Science, BS in Computer Engineering, Familiarity with generative AI, Familiarity with AI-assisted development tools, Familiarity with AI-assisted testing tools, Experience working in Linux, Experience testing iOS applications, Experience testing Android applications, Experience with customer support, Experience troubleshooting technical solutions, Familiarity with database administration, Familiarity with database management
What You'll Do.
Validate product functionality
Validate product performance
Validate customer use cases
Define test strategies
Provide project status
Provide risk assessments
Provide schedule updates
Build lab environments
Configure lab environments
Maintain lab environments
Validate product configurations
Collaborate with engineering teams
Collaborate with automation teams
Collaborate with performance teams
Improve test coverage
Improve test efficiency
Leverage test automation
Leverage AI-assisted testing tools
Drive defect resolution
Communicate quality results
How You'll Work.
Team & Collaboration
Cross-functional engineering teams
Communication Scope
Written communication; Verbal communication
Process & Methodology
Manage multiple projects, Manage priorities
Full Job Description
Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all. About the Role: Ooma is seeking a motivated and detail-oriented Software Quality Assurance Engineer to join our SQA team. In this role, you will help ensure the quality, reliability, and performance of Ooma's products and services through comprehensive testing, validation, and collaboration with cross-functional engineering teams. You will play a key role in defining test strategies, developing test plans, building and maintaining lab environments, tracking defects, and delivering quality insights to stakeholders. This position offers the opportunity to work with modern test automation tools, including AI-assisted testing technologies. What You’ll Do: Design, develop, and execute test plans and test cases to validate product functionality, performance, and customer use cases. Define test strategies and provide clear project status, risk assessments, and schedule updates to management. Build, configure, and maintain lab environments to validate a variety of product configurations and solutions. Collaborate with engineering, automation, and performance teams to improve test coverage and efficiency. Leverage test automation and AI-assisted testing tools to enhance quality and productivity. Identify, document, track, and
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