Ubiquiti Inc.
Technology
SoftwareProductReliabilityEngineer(AQA)-UniFiFabricPlatform
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Software Product Reliability Engineer (AQA) - UniFi Fabric Platform at Ubiquiti Inc.. Skills: Product reliability, Automation systems, Debugging, AI-native workflow. Build and maintain scalable automated validation systems for. Translate Support cases, customer feedback, field issues, and”
What You'll Achieve.
Reduce customer risk before issues reach production; Improve test reliability; Improve observability; Improve debugging; Improve reporting; Improve release confidence; Accelerate test creation; Accelerate log analysis; Accelerate scenario generation; Accelerate debugging; Accelerate automation maintenance; Increase test coverage; Increase automation speed; Increase automation insight
Industry & Context.
Debugging; Root cause analysis
What They're Looking For.
Must Have
3+ years of experience in SDET, AQA, software testing, test automation, or product reliability engineering, Hands-on automation experience using Python, TypeScript, Go, Java, or similar languages, Experience building API, integration, end-to-end, regression, and system-level automation for cloud, backend, and client workflows, Ability to understand customer issues and convert them into clear, repeatable, production-like validation scenarios, Debugging skills across logs, APIs, databases, cloud services, client apps, application backends, devices, and distributed systems, Familiarity with CI/CD, test pipelines, monitoring, observability, and release validation, Ownership mindset: able to identify quality gaps, define validation strategy, and drive issues to closure, Good communication skills and ability to work directly with Support, Product, Engineering, and cross-functional teams, Proficiency with AI-assisted engineering workflows, including AI-based test generation, log analysis, spec-driven validation, and automation refactoring
Nice to Have
Experience validating connected hardware-software systems across cloud, client applications, application backends, devices, and real-world network environments, Familiarity with UniFi Fabric, UniFi OS, IAM, OAuth2, OIDC, SSO, RBAC, permissions, audit logs, Zero Trust, provisioning, orchestration, or admin workflows, Experience with production-like test environments, test data management, staging sites, device farms, or real-world workflow validation, Experience with Playwright, Cypress, Selenium, Postman, k6, pytest, Robot Framework, or similar tools, Experience with AWS, Docker, Kubernetes, message queues, RDBMS / NoSQL, or distributed system testing, Experience working directly with Support or customer-facing teams to analyze field issues, Interest in agentic engineering and using AI tools to improve automation productivity, reliability, and coverage
What You'll Do.
Build and maintain scalable automated validation systems for
Translate Support cases
Maintain production-like and real-world workflow environments
Validate dependencies across UniFi Fabric Identity
Design end-to-end coverage for login
Partner directly with Support
Improve test reliability
Use AI development tools such as Codex
How You'll Work.
Team & Collaboration
Cross-functional teams; Support, Product, Engineering teams; Cloud, Identity, client, application backend teams; DevOps teams
Communication Scope
Good communication skills
Process & Methodology
Validation strategy
Full Job Description
About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Role Summary We are looking for a Product Reliability Engineer (AQA) - UniFi Fabric Platform to evolve QA beyond traditional Dev support into customer-driven product reliability ownership. This role focuses on scalable validation systems and production-like, real-world customer workflow coverage for UniFi Fabric across Identity (Admins and Users), MSP, Zero Trust, provisioning, orchestration, cloud services, client workflows, and application backends. You will work closely with Support, Product, Engineering, Cloud, Identity, client, and application backend teams to translate real customer pain points into repeatable validation coverage and release confidence. The ideal candidate is a strong SDET / AQA who can build reliable automation systems, debug complex product behavior across frontend, backend, cloud, and client surfaces, and reduce customer risk before issues reach production. What You’ll Do Build and maintain scalable automated validation systems for UniFi Fabric workflows across client, cloud backend, and application backend surfaces. Translate Support cases, customer feedback, field issues, and regression patterns into repeatable test scenarios. Maintain production-like and real-world workflow environments that reflect customer deployments, data, permissions, upgrades, provisioning, and failure recovery paths. Validate depend
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