GDIT
Cyber and IT Risk Management
SoftwareLicenseAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Software License Analyst at GDIT. Skills: Software License Analyst, ServiceNow SAM, IT Asset Management (ITAM), Software Asset Management (SAM), Software Licensing. Managing software license compliance, optimization, and data integrity using the ServiceNow Software Asset Management (SAM) application. Ensuring accurate license positions”
What You'll Achieve.
Ensure accurate license positions; Support audit readiness; Drive cost savings; Maintain high-quality asset data; Enable effective license management; Ensure accurate asset tracking; Ensure operational transparency; Ensure regulatory adherence; Ensure regulatory compliance success; Identify over-licensing, under-licensing, and compliance risks; Identify compliance gaps and work with stakeholders to remediate risks; Identify opportunities for software license optimization and cost savings; Track KPIs such as compliance position, reclamation rates, and software spend under management; Improve automation and efficiency within SAM workflows
Industry & Context.
analytical and problem-solving
NACI (T1) clearance, Must be clearable for a CMS Public Trust, Applicants shall have lived in the United States at least 3 out of the last 5 years prior to going through the public trust background investigation and submitting an application for a Federal ID Card, Work visa sponsorship will not be considered for this role, Travel Required: Less than 10%
What They're Looking For.
Must Have
3 + years of related experience, Bachelor’s degree in Information Technology, Business, or related field or the equivalent combination of education, professional training, or work experience, Hands-on experience with ServiceNow SAM (or similar SAM tools), Basic understanding of software licensing models and compliance concepts, Experience with ServiceNow SAM, Knowledge of ITIL and ITAM frameworks, analytical and problem-solving, Attention to detail and data, Ability to interpret licensing terms, Effective communication and stakeholder, Basic understanding of ServiceNow platform capabilities
Nice to Have
2-5 years experience, Familiarity with major vendor licensing (Microsoft, Oracle, Adobe, IBM), Experience with ServiceNow Discovery and CMDB
What You'll Do.
Managing software license compliance
and data integrity using the ServiceNow Software Asset Management (SAM) application
Ensuring accurate license positions
Supporting audit readiness
Driving cost savings by leveraging ServiceNow best practices and out-of-the-box capabilities
Maintaining high-quality asset data
Enabling effective license management across the enterprise
Leveraging advanced ITAM processes to ensure accurate asset tracking
operational transparency
and regulatory adherence
Specializing in publisher-specific toolsets
Driving license optimization through tailored workflows
Contributing to enterprise ITAM operations to ensure regulatory compliance success
Perform software license reconciliation using ServiceNow SAM (including SAM Pro where applicable)
Analyze effective license position (ELP) to identify over-licensing
Maintain accurate license entitlements
and usage data within the platform
Support compliance for major vendors (e.g.
Ensure accuracy and completeness of software asset data
software models and normalization
Discovery and installation data
and entitlements and license metrics
Follow ServiceNow best practices for data normalization and reconciliation
Collaborate with CMDB and Discovery teams to improve data quality and coverage
Leverage out-of-the-box ServiceNow SAM capabilities to manage software assets
Support configuration (not customization) of SAM workflows
Assist in maintaining alignment with the Common Service Data Model (CSDM)
Prepare for and support vendor software audits by providing accurate license data and reports
Identify compliance gaps and work with stakeholders to remediate risks
Maintain documentation and evidence required for audit defense
Identify opportunities for software license optimization and cost savings
Support reclamation activities
including removal of unused or underutilized licenses
Partner with procurement and finance teams to align license usage with contracts and renewals
Generate and analyze reports on license usage
Develop dashboards to provide visibility into software asset health and risks
Track KPIs such as compliance position
and software spend under management
Follow and support standardized SAM processes aligned with ITIL and ITAM best practices
Identify opportunities to improve automation and efficiency within SAM workflows
Contribute to process documentation and knowledge sharing
Work closely with ITAM
and IT operations teams
Provide insights and recommendations based on license data analysis
Support end users and application owners with license-related inquiries
How You'll Work.
Team & Collaboration
Works closely with IT Asset Management (ITAM), procurement, and technical teams; Collaborate with CMDB and Discovery teams; Partner with procurement and finance teams; Work closely with ITAM, procurement, finance, and IT operations teams
Communication Scope
Effective communication and stakeholder
Full Job Description
**_Type of Requisition:_** Regular _**Clearance Level Must Currently Possess:**_ None _**Clearance Level Must Be Able to Obtain:**_ None ** _Public Trust/Other Required:_** NACI (T1) _**Job Family:**_ Cyber and IT Risk Management ** _Job Qualifications:_** **Skills:** IT Asset Management (ITAM), Software Asset Management (SAM), Software Licensing **Certifications:** None **Experience:** 3 + years of related experience **US Citizenship Required:** No _**Job Description:**_ At GDIT, people are our differentiator. A **Software License Analyst** is responsible for managing software license compliance, optimization, and data integrity using the ServiceNow Software Asset Management (SAM) application. This role ensures accurate license positions, supports audit readiness, and drives cost savings by leveraging ServiceNow best practices and out-of-the-box capabilities. The analyst works closely with IT Asset Management (ITAM), procurement, and technical teams to maintain high-quality asset data and enable effective license management across the enterprise. This role supports the agency’s mission by leveraging advanced ITAM processes to ensure accurate asset tracking, operational transparency, and regulatory adherence. This individual specializes in publisher-specific toolsets, drives license optimization through tailored workflows, and contributes to enterprise ITAM operations to ensure regulatory compliance success at CMS. **HOW YOU WILL MAKE AN IMPACT:** * Perform software license reconciliation using ServiceNow SAM (including SAM Pro where applicable). * Analyze effective license position (ELP) to identify over-licensing, under-licensing, and compliance risks. * Maintain accurate license entitlements, contracts, and usage data within the platform. * Support compliance for major vendors (e.g., Microsoft, Oracle, Adobe, IBM). * Ensure accuracy and completeness of software asset data, including, software models and normalization, Discovery and installation data, and entitlem
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