Banyan Software
SaaS
SoftwareImplementation&DeploymentSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Software Implementation & Deployment Specialist at Banyan Software. Skills: Software implementation, Software deployment, SQL Server, Microsoft IIS. Work on NEXUM implementations. Configure environments”
What You'll Achieve.
Deliver client implementations smoothly; Provide good client support; Ensure accurate data migrations; Ensure validated data migrations; Complete implementation tasks reliably; Document implementation tasks clearly; Clients feel supported during onboarding; Clients feel prepared during onboarding; Clients feel supported during go-live; Clients feel prepared during go-live; Grow in confidence; Grow in responsibility
Industry & Context.
Troubleshooting; Methodical approach; Problem solving
What They're Looking For.
Must Have
Experience in software implementation, deployment, or technical support in B2B/SaaS, Working knowledge of Microsoft SQL Server, Hands-on experience configuring Microsoft IIS, Working understanding of REST APIs, Experience with hosted or SaaS platforms, Experience supporting Windows-based applications or server environments, Basic understanding of networking concepts, Good troubleshooting skills, Clear communication with technical and non-technical users
Nice to Have
Experience with legal, financial services, or regulated customers, Basic scripting or automation experience, Experience supporting system integrations or data imports, Degree or equivalent experience in IT, Computer Science, or related discipline
What You'll Do.
Work on NEXUM implementations
Configure environments
Support data migrations
Ensure client onboarding
Perform installations
Manage environment changes
Provision hosted environments
Configure multi-tenant platforms
Configure single-tenant platforms
Support version upgrades
Validate upgrade outcomes
Work with internal teams on issues
Deploy web applications
Configure web applications
Configure application pools
Configure site bindings
Configure integrations
Support third-party integrations
Support data migration activities
Assist with system configuration
Assist with user setup
Assist with permissions setup
Assist with client-specific settings
Support testing phases
Support user acceptance phases
Support go-live activities
Maintain implementation documentation
Document client configurations
Provide post go-live support
Investigate technical issues
Improve implementation processes
Streamline implementation processes
Take ownership of implementations
How You'll Work.
Team & Collaboration
Work with senior team members; Work with support; Work with development
Communication Scope
Clear communication
Full Job Description
Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. About NEXUM Software NEXUM Software provides invoice-to-cash solutions that help large corporates, professional services firms, and business process outsourcers optimise cashflow and improve operational efficiency. Our platform supports complex, high-volume processes and is trusted in business-critical environments. NEXUM is part of Banyan Software, a global software group with operations across Europe, North America, South America, and Asia. While NEXUM operates as a focused, autonomous business, we benefit from the stability, long-term outlook, and international presence of the wider Banyan group. Our SaaS based solutions are delivered through secure hosted environments, including multi-tenant platforms and dedicated single-tenant deployments, depending on client requirements. Formed in 2005, we are an established and growing business with a pragmatic, delivery-focused culture, and a long-standing client base. The Role We are looking for a Software Implementation & Deployment Specialist to support and deliver the technical onboarding of NEXUM for new and existing clients. This is a hands-on role, working closely with senior team members, support, and development. You will be involved in configuring environments, supporting data migrations, assisting with go-lives, and help
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