Banyan Software

SaaS

SoftwareImplementation&DeploymentSpecialist

£55–75k ~AI est. London, England, United Kingdom
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Software Implementation & Deployment Specialist at Banyan Software. Skills: Software implementation, Software deployment, SQL Server, Microsoft IIS. Work on NEXUM implementations. Configure environments”

What You'll Achieve.

Deliver client implementations smoothly; Provide good client support; Ensure accurate data migrations; Ensure validated data migrations; Complete implementation tasks reliably; Document implementation tasks clearly; Clients feel supported during onboarding; Clients feel prepared during onboarding; Clients feel supported during go-live; Clients feel prepared during go-live; Grow in confidence; Grow in responsibility

Industry & Context.

SaaS
Problems you'll solve

Troubleshooting; Methodical approach; Problem solving

What They're Looking For.

Must Have

Experience in software implementation, deployment, or technical support in B2B/SaaS, Working knowledge of Microsoft SQL Server, Hands-on experience configuring Microsoft IIS, Working understanding of REST APIs, Experience with hosted or SaaS platforms, Experience supporting Windows-based applications or server environments, Basic understanding of networking concepts, Good troubleshooting skills, Clear communication with technical and non-technical users

Nice to Have

Experience with legal, financial services, or regulated customers, Basic scripting or automation experience, Experience supporting system integrations or data imports, Degree or equivalent experience in IT, Computer Science, or related discipline

What You'll Do.

Work on NEXUM implementations

Configure environments

Support data migrations

Ensure client onboarding

Perform installations

Manage environment changes

Provision hosted environments

Configure multi-tenant platforms

Configure single-tenant platforms

Support version upgrades

Validate upgrade outcomes

Work with internal teams on issues

Deploy web applications

Configure web applications

Configure application pools

Configure site bindings

Configure integrations

Support third-party integrations

Support data migration activities

Assist with system configuration

Assist with user setup

Assist with permissions setup

Assist with client-specific settings

Support testing phases

Support user acceptance phases

Support go-live activities

Maintain implementation documentation

Document client configurations

Provide post go-live support

Investigate technical issues

Improve implementation processes

Streamline implementation processes

Take ownership of implementations

How You'll Work.

Team & Collaboration

Work with senior team members; Work with support; Work with development

Communication Scope

Clear communication

Full Job Description

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. About NEXUM Software NEXUM Software provides invoice-to-cash solutions that help large corporates, professional services firms, and business process outsourcers optimise cashflow and improve operational efficiency. Our platform supports complex, high-volume processes and is trusted in business-critical environments. NEXUM is part of Banyan Software, a global software group with operations across Europe, North America, South America, and Asia. While NEXUM operates as a focused, autonomous business, we benefit from the stability, long-term outlook, and international presence of the wider Banyan group. Our SaaS based solutions are delivered through secure hosted environments, including multi-tenant platforms and dedicated single-tenant deployments, depending on client requirements. Formed in 2005, we are an established and growing business with a pragmatic, delivery-focused culture, and a long-standing client base. The Role We are looking for a Software Implementation & Deployment Specialist to support and deliver the technical onboarding of NEXUM for new and existing clients. This is a hands-on role, working closely with senior team members, support, and development. You will be involved in configuring environments, supporting data migrations, assisting with go-lives, and help

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