SoftwareImplementationConsultant

At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths. It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career. At Sana Commerce, we’re looking for a proactive and customer-focused Implementation Consultant. In this role, you will guide clients through the implementation of the Sana Commerce solution, helping them integrate our software with their existing systems and processes. You’ll work closely with customers and internal teams to configure the platform, resolve challenges, and ensure each implementation is delivered efficiently and effectively. What you'll get: * The opportunity to make an impact at a fast-growing SaaS scale-up * A vibrant, collaborative team culture in our Medellin office * Weekly company lunch on us (Wednesdays) What you'll be doing: * Implementing our state-of-the-art e-commerce solution (Sana Commerce) for clients positioned globally. * Carrying out functional testing throughout the implementation process to ensure the solution meets requirements. * Delivering user training to clients and providing guidance on the effective adoption of SaaS-based solutions. * Reporting project progress to the Project Manager and maintaining and updating project reporting documentation. * Collaborating closely with technical teams, developers, and internal stakeholders to support implementation activities. * Providing support to customers during the implementation. * Supporting and guiding customers during User Acceptance Testing (UAT) to ensure the solution meets business requirements. * Keeping up to date with new functionality introduced in the latest product releases. ## Qualifications What you'll bring: * Bachelor's degree