Global Payments
Payments Technology
SoftwareImplementationConsultant
Neural analysis suggests this role is
optimal for Mid candidates.
“Software Implementation Consultant at Global Payments. Skills: Training delivery, Training design, ERP. Develop training programs. Deliver training programs”
What You'll Achieve.
Achieve amazing results; Determine if business outcomes have been achieved; Ensure continuous improvement
Industry & Context.
Resolve a variety of issues; Works on problems of moderate scope
What They're Looking For.
Must Have
Bachelor's Degree, Relevant Experience or Degree, Training delivery relevant subject matter experience
Nice to Have
Experience of full training life cycle - analysis, design, delivery, Proficient in second language, Relevant Training certification
What You'll Do.
Develop training programs
Deliver training programs
Maintain training content
Provide presentations
Provide demonstrations
Evaluate business outcomes
Follow up for improvement
Deliver technical training
Tailor training content
Assist with design projects
Participate on internal teams
Support new product rollouts
Provide cross-training
Provide support for colleagues
Contribute to client support
Contribute to client training
How You'll Work.
Team & Collaboration
Participates on internal teams; Provides basic cross-training and support for colleagues; Accompanies/supports higher level trainer/manager
Communication Scope
Professional written communication; Professional verbal communication
Full Job Description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. ## Summary of This Role Develop and deliver training programs on payment processing products, processes and technologies for both internal and external customers. Maintain existing training content and systems resulting from analysis of system development, regulatory mandates and/or payment brand compliance. Provide presentations, demonstrations, advice and consultancy relating to systems and ancillary products. Evaluate to determine if business outcomes have been achieved. Follow up to ensure continuous improvement. Proactively expand existing and build new knowledge. What Part Will You Play? * Eagerness to learn new product(s), offer improvements on processes and work to give clients a top rated training experience. * Delivers a range of simple to moderately complex technical training content and a clear understanding of given subject(s) by following course syllabus with little to moderate deviation and adult learning models. * Tailors training content based on individual client needs, as directed. Occasionally assists with simple design projects. * Become proficient with a minimum of two ERPs and three products. * Participates on internal teams including supporting new product rollouts * Provides basic cross-training and support for colleagues. * Contributes to on-site client support and training by providing basic advice relating to the applicable functionality of the system and ancillary produc
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