SoftwareEngineeringSMTS-CloudReliability

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Software Engineering Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. **About the Team** The **Cloud Platform Engineering** team builds and operates the highly available, active-active cloud infrastructure that powers Salesforce at scale. We treat our internal platform as a **product** — obsessing over developer velocity, automation-first design, and a strict "No Ticket-Ops" philosophy. We are a lean team at the leading edge of platform engineering — AI tools in every workflow, Slack as our enterprise WorkOS, and agents wired into our GitOps pipelines. We move fast, we automate everything, and we expect you to do the same. The Shared Team DNA We are "T-shaped" engineers with distinct focus areas who learn from one another. Every member shares a passion for: * **Platform-as-a-Product:** Internal engineers are our customers — their DX and velocity come first. * **Eradicating Toil:** Recurring issue? Write the automation. Ship code, don't file tickets. * **Shift-Left Security:** Compliance and guardrails baked into the code by default — never bolted on. * **SRE Mindset:** Engineer for failure. Self-healing systems. 99.999% availability. * **Deep Observability:** Rich telemetry, distributed tracing, automated alerting —