Software Engineering
Technology
SoftwareEngineering-PMTS
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Software Engineering - PMTS at Software Engineering. Skills: Agent Systems, Generative AI, Agent SDK, Orchestration layers. Architect Agentic Orchestration. Design high-scale systems”
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
8+ years industry experience, Proven track record leading large-scale distributed systems, Proven track record leading platform engineering, Deep understanding LLM lifecycle, Proficiency in Java, Go, or Python
Nice to Have
Familiarity with Hack/PHP, Familiarity with TypeScript, AI-First Mindset, Experience building guardrails for autonomous systems, History of contributing to agentic frameworks, History of contributing to Slack developer ecosystem, History of contributing to opensource AI projects
What You'll Do.
Architect Agentic Orchestration
Design high-scale systems
Implement high-scale systems
Manage agent reasoning
Manage agent planning
Lead Technical Strategy
Define roadmap for HITL checkpoints
Ensure agents operate safely
Maintain high autonomy
Own developer-facing frameworks
Evolve developer-facing frameworks
Build Slack Agents at scale
Test Slack Agents at scale
Deploy Slack Agents at scale
Solve for low-latency inference
Manage GPU-accelerated workloads
Manage real-time event streaming
Partner with Security
Partner with Data Science
Ensure agents have correct long-term memory
Ensure agents have correct shared state
Set Gold Standard for engineering craft
Conduct deep design reviews
Advocate for AI-first development patterns
How You'll Work.
Team & Collaboration
Partner with Product; Partner with Security; Partner with Data Science
Communication Scope
Design reviews
Process & Methodology
Roadmap planning
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Software Engineering Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role: As an Architect of Agent Systems in the Slack Agent Systems group, you will be a primary architect and technical lead for the next generation of work automation. You will be building the system that provides framework, guardrails, and overall management to enable agents and humans to work seamlessly together in slack. The Slack Agent Systems team sits at the most exciting intersection in tech today: the point where Generative AI meets the place where work happens. You will have the unique opportunity to define how millions of people interact with AI agents every single day. You will lead the development of the Agent SDK and orchestration layers that allow agents to live natively within Slack, transforming the platform into the agentic OS. Responsibilities: * Architect Agentic Orchestration: Design and implement high-scale systems that manage agent reasoning (LLM loops), planning, and tool-calling (MuleSoft, Data Cloud, and third-party APIs). * Lead Technical Strategy: Define the roadmap for "Human-in-the-loop" (HITL) checkpoints, ensuring agents operate safely within enterprise boundaries while maintaining high autonomy. * Bui
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