Gravity Payments

Financial Services

SoftwareEngineeringManager

$165–185k Chicago, Illinois, United States; Tel Aviv, Israel; United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Software Engineering Manager at Gravity Payments. Skills: Engineering management, Full-stack development, Payment processing, AI tooling. Manage engineers. Run structured 1:1s”

What You'll Achieve.

Money moves correctly; Incidents are rare; Handle incidents with discipline; Durable fixes; Work enters ready; Work clears stages; Team ships reliably; Estimates hold up; Bottlenecks worked through; Team goals met; Individual goals met; Team accountable for outcomes; Surface risk early; Propose process changes; Earn leverage with AI; Skip AI where not; Maintain expertise; Address performance issues directly; Earn trust; Drive creative paths; Steer away from mistakes

Industry & Context.

Financial Services
Problems you'll solve

Root cause analysis; Debugging; Data-driven decision making; Troubleshooting; Evaluate trade-offs; Foreseeable mistakes

Eligibility Requirements

On-call rotation, 25% travel, Security clearance, Physical lifting

What They're Looking For.

Must Have

3+ years engineering management, Hands-on infrastructure management, AWS services knowledge, Active, hands-on IC experience, Implement engineering processes, Framework-based engineering levels, Clear promotion philosophy, Fluency in product-engineering interface, Active reading practice, Active daily AI tooling practice, Wired internet connection, 25 mbps download speed, 20 mbps upload speed

Nice to Have

Experience leading incident response, Secure software development experience, Fintech experience, Experience with processor integrations, Experience leading team migration

What You'll Do.

Set clear expectations

Hold growth conversations

Hold performance conversations

Address performance issues

Partner with leadership

Challenge architecture

Own monitoring playbooks

Own incident response

Shape engineering process

Coach engineers on AI use

How You'll Work.

Team & Collaboration

Collaborative team; Peer on bench; Partner with Product; Partner with leadership; Partner with Director; Partner with Managers

Communication Scope

Executive presentations; Technical documentation; Client meetings; Board-level reporting; Investor communications

Process & Methodology

Intake, Refinement, Development, Code review, QA, Release, Sizing, Dependencies, Blockers, Sequence, Estimates, Bottlenecks, Completion criteria, Progress tracking, Accountable for outcomes, Prioritization, Risk surfacing, Process changes, Delivery front-to-back

Full Job Description

A career with Gravity Payments is an opportunity to be on a collaborative team where creative leadership, passion for progress, and responsibility are paramount. Our team members focus and commit to providing for our clients and our community because we care deeply for others. The Payments Platform team is responsible for the merchant-facing applications and services that process and facilitate movement of billions of dollars in volume for thousands of customers every month. Success in this role looks like: The team works full-stack across Elixir/Phoenix, TypeScript, React, and more, and performs integrations and certifications (MSR and EMV across a broad scope of industries and capabilities) with payment processors and card networks under your direction. The team can take on new EMV hardware certifications, new processor integrations, and new processing capabilities at the protocol and spec level. Expertise is built and maintained across the team, not held by one person. Money moves correctly. Incidents are rare. When they happen, they are handled with discipline and followed by durable fixes. You know every direct report's level, growth area, and trajectory. Open performance issues are addressed directly, not deferred. Work enters the team ready to build, with a shared and accurate understanding of "Done." Work clears each stage of development without cycling backward. The team ships reliably because it thinks well about difficulty, dependencies, blockers, and sequence. Estimates hold up. Bottlenecks get named and worked through. Team and individual goals have binary completion criteria and progress is tracked clearly and openly. The team is accountable for outcomes, not activity. Product trusts you as a partner on intake, sequencing, and trade-offs. Engineers trust your judgment because you earn it -- in code reviews, design sessions, and the calls you make on prioritization, blockers, and dependencies. You surface risk early. You propose process changes that are

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