Gravity Payments
Financial Services
SoftwareEngineeringManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Software Engineering Manager at Gravity Payments. Skills: Engineering management, Full-stack development, Payment processing, AI tooling. Manage engineers. Run structured 1:1s”
What You'll Achieve.
Money moves correctly; Incidents are rare; Handle incidents with discipline; Durable fixes; Work enters ready; Work clears stages; Team ships reliably; Estimates hold up; Bottlenecks worked through; Team goals met; Individual goals met; Team accountable for outcomes; Surface risk early; Propose process changes; Earn leverage with AI; Skip AI where not; Maintain expertise; Address performance issues directly; Earn trust; Drive creative paths; Steer away from mistakes
Industry & Context.
Root cause analysis; Debugging; Data-driven decision making; Troubleshooting; Evaluate trade-offs; Foreseeable mistakes
On-call rotation, 25% travel, Security clearance, Physical lifting
What They're Looking For.
Must Have
3+ years engineering management, Hands-on infrastructure management, AWS services knowledge, Active, hands-on IC experience, Implement engineering processes, Framework-based engineering levels, Clear promotion philosophy, Fluency in product-engineering interface, Active reading practice, Active daily AI tooling practice, Wired internet connection, 25 mbps download speed, 20 mbps upload speed
Nice to Have
Experience leading incident response, Secure software development experience, Fintech experience, Experience with processor integrations, Experience leading team migration
What You'll Do.
Set clear expectations
Hold growth conversations
Hold performance conversations
Address performance issues
Partner with leadership
Challenge architecture
Own monitoring playbooks
Own incident response
Shape engineering process
Coach engineers on AI use
How You'll Work.
Team & Collaboration
Collaborative team; Peer on bench; Partner with Product; Partner with leadership; Partner with Director; Partner with Managers
Communication Scope
Executive presentations; Technical documentation; Client meetings; Board-level reporting; Investor communications
Process & Methodology
Intake, Refinement, Development, Code review, QA, Release, Sizing, Dependencies, Blockers, Sequence, Estimates, Bottlenecks, Completion criteria, Progress tracking, Accountable for outcomes, Prioritization, Risk surfacing, Process changes, Delivery front-to-back
Full Job Description
A career with Gravity Payments is an opportunity to be on a collaborative team where creative leadership, passion for progress, and responsibility are paramount. Our team members focus and commit to providing for our clients and our community because we care deeply for others. The Payments Platform team is responsible for the merchant-facing applications and services that process and facilitate movement of billions of dollars in volume for thousands of customers every month. Success in this role looks like: The team works full-stack across Elixir/Phoenix, TypeScript, React, and more, and performs integrations and certifications (MSR and EMV across a broad scope of industries and capabilities) with payment processors and card networks under your direction. The team can take on new EMV hardware certifications, new processor integrations, and new processing capabilities at the protocol and spec level. Expertise is built and maintained across the team, not held by one person. Money moves correctly. Incidents are rare. When they happen, they are handled with discipline and followed by durable fixes. You know every direct report's level, growth area, and trajectory. Open performance issues are addressed directly, not deferred. Work enters the team ready to build, with a shared and accurate understanding of "Done." Work clears each stage of development without cycling backward. The team ships reliably because it thinks well about difficulty, dependencies, blockers, and sequence. Estimates hold up. Bottlenecks get named and worked through. Team and individual goals have binary completion criteria and progress is tracked clearly and openly. The team is accountable for outcomes, not activity. Product trusts you as a partner on intake, sequencing, and trade-offs. Engineers trust your judgment because you earn it -- in code reviews, design sessions, and the calls you make on prioritization, blockers, and dependencies. You surface risk early. You propose process changes that are
Applying for this Software Engineering Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Gravity Payments?
Real rants from real employees. Read before you apply.