Comcast
media and technology
SoftwareEngineeringManager,AIAgents
Neural analysis suggests this role is
optimal for Manager candidates.
“Software Engineering Manager, AI Agents at Comcast. Skills: Software Engineering Management, Backend Engineering, AI Systems Integration, People Leadership, Execution Ownership. Directly manage a team of backend engineers. Own 1:1s, feedback, performance management, and career development”
What You'll Achieve.
Deliver production grade AI Agent systems; Build a high performing team that can sustain this work overtime; Dependable, customer facing systems; Consistently delivers production‑ready systems
Industry & Context.
System design thinking; Translating product goals into achievable technical plans; Managing tradeoffs across scope, quality, and risk; Identifying delivery and technical risks; Problem solving in complex incidents
On-call, Spend at least ~30% of your time coding
What They're Looking For.
Must Have
Prior experience as a technical lead or manager, Extensive experience designing, building, and operating backend systems in Python, Comfort working with asynchronous frameworks (e. g. , FastAPI, asyncio) and distributed architectures, Ability and desire to remain hands‑on with real production code, Hands‑on experience integrating LLMs into real systems, Intuition for AI failure modes, operational risks, and safe system design, Thinks in workflows, control flow, and safeguards—not just prompt quality, Proven ability to deliver complex systems with multiple stakeholders, Comfortable owning outcomes, not just tasks, Experience owning customer‑facing systems in production, including incidents and on‑call, Designs systems that are “easy to wake up to” when something goes wrong, Leads with empathy, clarity, and consistency, Excited about advanced AI capabilities, but prioritizes stability, debuggability, and long‑term maintainability over novelty
Nice to Have
Master's Degree (or combination of coursework and experience, or extensive related professional experience)
What You'll Do.
Directly manage a team of backend engineers
performance management
and career development
Coach engineers on technical growth
system design thinking
and operational ownership
Build a culture of trust
and continuous improvement
Hire and onboard engineers
Actively write and ship production code across core backend services and agent workflows
Take ownership of well‑scoped technical areas or services
Model high standards in code quality
and operational readiness
Stay close enough to the codebase to make informed architectural
and execution decisions
Guide architectural decisions by contributing designs and implementations
Ensure AI agent behavior is engineered responsibly
Treat prompts and agent policies as production code
Set and enforce engineering standards
and execution for the team
Translate product goals into achievable technical plans
Identify delivery and technical risks early and address them proactively
Ensure the team consistently delivers production‑ready systems
Lead the team in designing testing and evaluation strategies for non‑deterministic AI components
Establish guardrails and regression testing
Balance innovation with correctness
and long‑term maintainability
Share ownership of production health
Help build a on‑call culture
Step in directly during complex incidents
How You'll Work.
Team & Collaboration
Partner closely with product, design, and adjacent teams to align on goals and dependencies; Communicate clearly with leadership on progress, risks, and outcomes; Represent the team in technical and organizational forums
Communication Scope
Communicate clearly with leadership on progress, risks, and outcomes
Process & Methodology
Planning, Prioritization, Execution, Translating product goals into achievable technical plans, Managing tradeoffs across scope, quality, and risk, Identifying delivery and technical risks
Full Job Description
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) **Job Summary** About the Role We are looking for a hands on Software Engineering Manager to lead a backend engineering team building production grade AI Agent systems. This role sits one level above Senior Software Engineer (E4) and combines people management, execution ownership, and direct technical contribution. You are expected to remain deeply technical, spending at least ~30% of your time coding in the same production systems as your team. You will design, build, review, and operate backend services while also being accountable for team health, delivery, and growth. This is not a “manager only” role. Success comes from leading through context, example, and hands on involvement, while scaling your impact through strong people leadership. You will partner with product, design, and leadership to turn ambiguous AI opportunities into dependable, customer facing systems—while building a high performing team that can sustain this work overtime. **Job Description** _**What You Will Do:**_ **People Management & Team Health*
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