Sierra
Technology
SoftwareEngineer,Voice
Neural analysis suggests this role is
optimal for Mid candidates.
“Software Engineer, Voice at Sierra. Skills: AI, Voice, Speech recognition, Speech synthesis. Enable accurate speech-to-text. Enable automatic speech recognition”
Industry & Context.
Overcome obstacles
What They're Looking For.
Must Have
4+ years hands-on experience, Build and ship full-stack solutions, Degree in Computer Science or related field, Equivalent professional experience
Nice to Have
Experience building AI-powered products, Experience with Go and Typescript, Experience building developer tooling, Experience building programming languages, Experience building databases, Leadership experience on technical projects, Leadership experience on technical teams
What You'll Do.
Enable accurate speech-to-text
Enable automatic speech recognition
Build infrastructure for low latency
Generate precise speech
Match desired brand and style
Accept real-time audio streams
Handle interruptions reliably
Handle disconnects reliably
Handle transfers reliably
Build infrastructure for millions of calls
Build real-time telephony integrations
Make outbound phone calls
Full Job Description
ABOUT US - At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. - We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. - Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Transcription: How do we enable accurate speech-to-text and automatic speech recognition across 100s of languages? What infrastructure do we need to do this at low latency? - Synthesis: How do we generate speech that is precise and matches each customer’s desired brand and style? - Runtime: How do we adapt our agentic loop to accept real-time streams of audio, instead of just text? How do we ensure we handle interruptions, disconnects, and transfers reliably? - Scaling: Build the infrastructure to enable Sierra to handle millions of calls a day. - Telephony: Build real-time integrations to telephony systems and call centers to enable Sierra to pick up the phone, and make outbound phone calls, reliably. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Motivation and
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