Riot Games
SoftwareEngineerRiotOperationsCenter(SRE)
“Software Engineer - Riot Operations Center (SRE) at Riot Games. Skills: Site Reliability Engineering, Incident Management, Live Service Health, Automation. Utilize monitoring to assess service health. Lead incident investigation”
What You'll Achieve.
Make incidents easier to detect; Make incidents faster to mitigate; Make incidents less likely to occur; Keep games green for players; Prevent incidents; Drive down incident impact
Industry & Context.
Troubleshooting; Root cause analysis
Four 10-hour days, One weekend day, Follow-the-sun model
What They're Looking For.
Must Have
Bachelor's Degree in Computer Science, 2+ years of industry experience, Hands-on programming in Java or Go, Experience with code reviews, Experience with testing, Experience debugging production systems, Experience with monitoring platforms, Experience with event management platforms
Nice to Have
Knowledge of cloud services, Knowledge of containerization technologies, Knowledge of relational databases, Knowledge of incident management processes, Knowledge of SRE principles, Experience deploying services, Experience operating services
What You'll Do.
Utilize monitoring to assess service health
Lead incident investigation
Mitigate live incidents
Participate in post-incident RCAs
Use troubleshooting to return systems to service
Identify improvements to tools
Identify improvements to processes
Identify improvements to documentation
Utilize data structures
Utilize software testing best practices
How You'll Work.
Team & Collaboration
Cross-functional teams
Process & Methodology
Incident management
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