Consumer Reports
SoftwareEngineer-Product
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Software Engineer - Product at Consumer Reports. Skills: Retrieval-Augmented Generation, AI integration, Chatbot development. Develop chatbot features. Optimize chatbot features”
What You'll Achieve.
Enhance product experience; Maintain competitive edge
Industry & Context.
Problem-solving
Not eligible for sponsorship, No relocation assistance
What They're Looking For.
Must Have
Bachelor's in Computer Science, 5+ years software engineering, Python expertise, FastAPI expertise, Integrated AI solutions, OpenAI GPT models, Cloud services understanding, Containerization understanding, Deployment best practices
Nice to Have
RAG frameworks experience, Chatbot architectures experience, Consumer-facing applications experience, AI-driven user experiences, React Native experience, Mobile app development experience, Ethical AI practices familiarity, Trust & safety familiarity, Data privacy familiarity, Compliance standards familiarity
What You'll Do.
Develop chatbot features
Optimize chatbot features
Maintain chatbot features
Integrate chatbot features
Translate business requirements
Integrate OpenAI LLMs
Enhance chatbot capabilities
Experiment with foundation models
Research AI technologies
Incorporate AI technologies
Adhere to best practices
Adhere to security practices
Adhere to responsible AI
How You'll Work.
Team & Collaboration
Product teams; Design teams; Engineering teams; Multidisciplinary teams
Communication Scope
Technical concepts
Full Job Description
WHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U. S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees. OVERVIEW We’re seeking a passionate Software Engineer to join our Experimental Engineering team focused on enhancing and developing our AskCR Retrieval-Augmented Generation (RAG) application. This individual will play a crucial role in building intelligent consumer-facing features and seamlessly integrating AI-powered functionalities across our web and mobile platforms. As part of the AskCR team, you'll collaborate with multidisciplinary teams to deliver robust, scalable solutions that leverage modern AI technologies. This is a remote position. This position is not eligible for sponsorship or relocation assistance. How You'll Make An Impact As a Software Engineer focused on the AskCR product, you will work across the stack to: Develop, optimize, and maintain the AskCR chatbot and associated features, ensuring seamless integration across user devices and platforms. Collaborate with product, design, and engineering teams to translate user needs and business requirements into innovative features and experiences. Write clean, efficient and maintainable frontend code in React Implement efficient, scalable APIs and services using Python, FastAPI, and related technologies. Integrate and leverage OpenAI's LLMs to enhance the chatbot's conversat
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