Mercari, Inc.
Technology
SoftwareEngineer,PlatformEngineering(Observability)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Software Engineer, Platform Engineering (Observability) at Mercari, Inc.. Skills: Observability, Platform Engineering, System Reliability. Design observability platform. Build observability platform”
What You'll Achieve.
Reduce MTTD; Reduce MTTM; Improve signal quality; Improve developer experience
Industry & Context.
Root cause analysis; Anomaly detection
What They're Looking For.
Must Have
6+ years building production systems, 6+ years operating production systems, 6+ years maintaining production systems, Expertise in observability platforms, Expertise in monitoring platforms, Hands-on Kubernetes experience, Hands-on container orchestration experience, Proficiency in Go, Proficiency in Python, Experience with GCP, Experience with AWS, Experience with Infrastructure as Code, Deep understanding of metrics, Deep understanding of logging, Deep understanding of distributed tracing, Experience designing alerting systems, Experience tuning alerting systems, Understanding of SLIs, Understanding of SLOs, Understanding of error budgets, Develop internal tools, Develop internal platforms, Write design docs, Drive technical discussions
Nice to Have
Leveraging AI for observability, Anomaly detection experience, Alert correlation experience, Root cause analysis experience, Measurably improving MTTD, Measurably improving MTTM, Observability for large systems, Hands-on OpenTelemetry experience, Cost optimization of observability data, Lead technical direction, Mentor engineers, Build engineering culture, Improving developer experience, Open-source observability contributions, Incident management experience
What You'll Do.
Design observability platform
Build observability platform
Operate observability platform
Champion observability standards
Champion best practices
Champion SLO frameworks
Collaborate with platform teams
Collaborate with Security
Collaborate with product teams
Automate operational workflows
Improve team efficiency
Lead technical decisions
Shape engineering culture
How You'll Work.
Team & Collaboration
Platform teams; SRE; Security; Product engineering teams
Communication Scope
Technical discussions
Full Job Description
**About Us** Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to "Create value in a global marketplace where anyone can buy & sell." From being the first tech unicorn from Japan before its IPO in 2018, we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. **Our Culture** To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our four values: Go Bold, All for One, Be a Pro and Move Fast. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the [Mercari Culture
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