Dialpad
Technology
SoftwareEngineer(Integrations)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Software Engineer (Integrations) at Dialpad. Skills: Integrations, Agentic AI. Develop and maintain Dialpad's key native integrations. Write architectural design & specification documents”
Industry & Context.
Problem solving
What They're Looking For.
Must Have
3+ years of professional experience, Experience with at least one object-oriented programming language, Experience with Agile development methodologies, Testing, debugging, and troubleshooting skills, Agentic AI experience
Nice to Have
Experience building integrations, Proficiency with ETL data pipelines
What You'll Do.
Develop and maintain Dialpad's key native integrations
Write architectural design & specification documents
Develop well-tested features
and maintainable code
Participate in code reviews
Assist with emerging Agentic AI technologies
How You'll Work.
Team & Collaboration
Engineering teammates; Product leaders; Business leaders; Dialpad customers; External stakeholders
Communication Scope
Effective communication
Process & Methodology
Agile development methodologies
Full Job Description
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do. Visit dialpad.com to learn more. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role As a Software Engineer on the Integrations team, you will primarily contribute to the development of Dialpad’s key native integrations. These integrations enable real-time automations and data transfers between Dialpad and complementary systems, ensuring our mutual customers have a seamless unified experience. This includes Agentic AI, CRMs, ticketing systems, workforce management platforms, and industry-specific verticals such as Recruiting, Retail, and Healthcare. You’ll collaborate closely with engineering teammates, product lea
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