ngrok Inc.
SoftwareEngineerIII/Senior,InfraPlatform
Neural analysis suggests this role is
optimal for Senior candidates.
“Software Engineer III/Senior, Infra Platform at ngrok Inc.. Skills: Infra Platform, Distributed systems, Developer experience, AWS. Build and improve engineering platform. Automate operational workflows”
What You'll Achieve.
Make engineering productive; Keep production stable; Improve something everyone feels; Make complex workflows feel manageable; Make engineers faster; Make engineers safer
Industry & Context.
Solve every networking problem with one gateway; Solve scaling issues; Solve failing systems; Solve slow deployments; Solve distributed systems behavior
Candidates must be US-based, Candidates must be legally authorized to work in the United States, ngrok is unable to provide visa sponsorship, Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship
What They're Looking For.
Must Have
3+ years of experience as a software engineer, Built and operated distributed systems in AWS or other cloud environments, Comfortable in a statically typed, compiled language such as Go, Rust, C++, or Java, Think operational problems are engineering problems, Care deeply about developer experience and scalable systems design, Enjoy understanding how systems fail, recover, and evolve over time, US-based, and legally authorized to work in the United States
Nice to Have
Bonus points for Go, Kubernetes, Terraform, nix, PostgreSQL, Kafka, gRPC, Observability platforms like Datadog or Honeycomb, Internal developer platforms or builder tooling, Networking, infrastructure, or security-focused systems
What You'll Do.
Build and improve engineering platform
Automate operational workflows
Build systems that scale
Improve developer experience
Contribute to builder tools
Contribute to deployment systems
Contribute to CI/CD infrastructure
Contribute to internal abstractions
Participate in maintaining uptime
Improve observability
Improve incident response
Contribute technical direction
Help evolve architecture
Help evolve operational maturity
How You'll Work.
Team & Collaboration
Work on systems with real production load; Work on systems with latency constraints; Work on systems with reliability requirements; Work touches nearly every engineer at the company; Collaborate with product team
Full Job Description
About ngrok Inc. ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles of other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production. We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale. A few things you should know: We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad) We have a designated Chief Emoji Officer - they are vital to our success! We like software that’s serious and culture that’s not Still reading? Good. There's more below worth your time. About the Infra Platform Team The Infra Platform team builds the systems ngrok engineers rely on to build, deploy, and operate ngrok itself. We think about infrastructure the way software engineers think about software: APIs, abstractions, automation, reliability, and developer experience. We own the internal platform that keeps engineering productive and production stable. That includes build systems, deployment workflows, infrastructure tooling, service reliability, and the glue that connects it all together. Our work touches nearly every engineer at the company, which means when we improve something, everyone feels it. You’ll work on systems with real production load, latency constraints, and reliability requirements. We run a modern stack built primarily around Go, PostgreSQL, gRPC, Kubernetes, Terraform, Protobuf, nix, and AWS. Most of our infrastructure and application code lives in a monorepo
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