Slack

SaaS

SoftwareEngineerI,ServiceNetwork

$117–177k United States FULL TIME
The Brief

“Software Engineer I, Service Network at Slack. Skills: service mesh infrastructure, distributed systems, cloud-native infrastructure, platform reliability, Kubernetes, AWS, GCP. Design, build, and operate scalable, secure, and reliable service mesh infrastructure that underpins service-to-service communication across Slack's platform.. Implement and maintain core service mesh capabilities — including service discovery, observability, traffic routing, mTLS, and policy enforcement.”

What You'll Achieve.

uphold platform availability and service-level objectives (SLOs)

Industry & Context.

SaaS
Problems you'll solve

Troubleshoot and resolve production issues spanning distributed systems, Kubernetes environments, networking layers, and Linux-based infrastructure.

Eligibility Requirements

lawful permanent residency in the U. S.

What They're Looking For.

Must Have

lawful permanent residency in the U. S., 2+ years of experience in software engineering, infrastructure engineering, or site reliability engineering, Hands-on experience with Kubernetes and cloud platforms such as AWS or GCP, Proven ability to work within distributed systems, microservices, or cloud-native environments, collaboration and communication skills

Nice to Have

Proficiency in Go, Python, Ruby, C, or C++, Experience configuring and operating service mesh at production scale, with a focus on stability, scalability, and performance, Solid understanding of TCP/IP, DNS, and network-related protocols, Experience operating Linux/Unix systems at high volume and scale, foundation in algorithms, data structures, complexity analysis, and distributed systems design

What You'll Do.

and reliable service mesh infrastructure that underpins service-to-service communication across Slack's platform.

Implement and maintain core service mesh capabilities — including service discovery

and policy enforcement.

Troubleshoot and resolve production issues spanning distributed systems

Kubernetes environments

and Linux-based infrastructure.

Drive improvements in platform reliability

and operational efficiency through thoughtful automation and tooling.

Contribute enhancements and fixes to internal tooling and open-source technologies

Play an active role in incident response and operational excellence

helping uphold platform availability and service-level objectives (SLOs).

Stay ahead of emerging cloud-native and service mesh technologies and bring best practices into the team's work.

How You'll Work.

Team & Collaboration

collaborate closely across engineering; partnering with other engineering teams to improve the end-to-end customer experience; work well across teams

Communication Scope

make complex technical topics accessible

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