AutoTrader.ca

Digital Automotive Solutions

SoftwareEngineer,CMS(RegistrySupport)

CA$100–150k Canada
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Software Engineer, CMS (Registry Support) at AutoTrader.ca. Skills: .NET, AWS, SQL Server, Incident Response. Support reliability and operational health. Participate in incident response”

What You'll Achieve.

keeping customer-facing systems reliable; resolving real production issues; own operational health; contribute to incident response; contribute to reliability improvements; raise quality bar; maintaining reliability; maintaining stability; maintaining operational health; supporting production systems; continuous operational improvement; ensure service availability; meet SLAs; support safe change delivery; faster incident resolution; safer releases; improved operational documentation; transition toward cloud-native operations; transition toward automated operations

Industry & Context.

Digital Automotive Solutions
Problems you'll solve

troubleshooting; production troubleshooting; diagnose complex production issues; root cause analysis

Eligibility Requirements

on-call rotation, after-hours support

What They're Looking For.

Must Have

.NET runtimes, AWS services, CI/CD pipelines, DevOps mindset, Angular, TypeScript, RESTful APIs, SQL Server, production environments, AI-assisted development, intelligent QA tools

Nice to Have

Docker, containerized applications, Infrastructure as Code, Terraform, CloudFormation, modern test automation tools, Playwright, Cypress, L2/L3 production support, on-call rotations

What You'll Do.

Support reliability and operational health

Participate in incident response

Contribute to resolution

Monitor application and infrastructure health

Diagnose production issues

Deliver permanent fixes

Maintain and update runbooks

Perform KTLO activities

Contribute to root cause analysis

Identify recurring issues

Suggest operational improvements

Adopt automation and AI tooling

How You'll Work.

Team & Collaboration

Collaborate with Product teams; Collaborate with Development teams; Collaborate with Platform teams; Collaborate with Database teams; Collaborate with technical stakeholders

Communication Scope

Communicate incident status; Communicate updates

Full Job Description

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at tradercorporation.com. This role will be within our Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders. --- About the CMS Registry Solution The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection. We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA. You’ll join a small, critical, high-impact support team (engineers, product owner, engineering manager) focused on keeping customer-facing systems reliable and resolving real production issues. You’ll own the operational health of key parts of the platform, contribute to incident response and reliability improvements, and help raise the quality bar through strong troubleshooting, documentation, and engineering judgment. The Software Engineer — Support is an individual contributor responsible for maintaining the reliability, stability, and operational health of CMS services. Thi

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