AutoTrader.ca
Digital Automotive Solutions
SoftwareEngineer,CMS(RegistrySupport)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Software Engineer, CMS (Registry Support) at AutoTrader.ca. Skills: .NET, AWS, SQL Server, Incident Response. Support reliability and operational health. Participate in incident response”
What You'll Achieve.
keeping customer-facing systems reliable; resolving real production issues; own operational health; contribute to incident response; contribute to reliability improvements; raise quality bar; maintaining reliability; maintaining stability; maintaining operational health; supporting production systems; continuous operational improvement; ensure service availability; meet SLAs; support safe change delivery; faster incident resolution; safer releases; improved operational documentation; transition toward cloud-native operations; transition toward automated operations
Industry & Context.
troubleshooting; production troubleshooting; diagnose complex production issues; root cause analysis
on-call rotation, after-hours support
What They're Looking For.
Must Have
.NET runtimes, AWS services, CI/CD pipelines, DevOps mindset, Angular, TypeScript, RESTful APIs, SQL Server, production environments, AI-assisted development, intelligent QA tools
Nice to Have
Docker, containerized applications, Infrastructure as Code, Terraform, CloudFormation, modern test automation tools, Playwright, Cypress, L2/L3 production support, on-call rotations
What You'll Do.
Support reliability and operational health
Participate in incident response
Contribute to resolution
Monitor application and infrastructure health
Diagnose production issues
Deliver permanent fixes
Maintain and update runbooks
Perform KTLO activities
Contribute to root cause analysis
Identify recurring issues
Suggest operational improvements
Adopt automation and AI tooling
How You'll Work.
Team & Collaboration
Collaborate with Product teams; Collaborate with Development teams; Collaborate with Platform teams; Collaborate with Database teams; Collaborate with technical stakeholders
Communication Scope
Communicate incident status; Communicate updates
Full Job Description
We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at tradercorporation.com. This role will be within our Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders. --- About the CMS Registry Solution The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection. We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA. You’ll join a small, critical, high-impact support team (engineers, product owner, engineering manager) focused on keeping customer-facing systems reliable and resolving real production issues. You’ll own the operational health of key parts of the platform, contribute to incident response and reliability improvements, and help raise the quality bar through strong troubleshooting, documentation, and engineering judgment. The Software Engineer — Support is an individual contributor responsible for maintaining the reliability, stability, and operational health of CMS services. Thi
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