Amazon.com Services LLC

Technology

SoftwareDevelopmentManager,RufusExperience

$212–287k Palo Alto, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Software Development Manager, Rufus Experience at Amazon.com Services LLC. Skills: AI assistant, Machine Learning, Software development management. Manage an engineering team. Solve complex inference problems”

What You'll Achieve.

Ensure every interaction with Rufus is helpful, informative, and enjoyable

Industry & Context.

Technology
Problems you'll solve

Problem solving

What They're Looking For.

Must Have

3+ years engineering team management, 7+ years engineering experience, 8+ years leading multi tier web services development, 3+ years Software Engineer or related experience, 1+ years technical leadership and project management, 1+ years developing large-scale distributed software systems using Java, C#, or C++, 1+ years developing large-scale distributed software systems using service-oriented architecture, 1+ years developing large-scale distributed software systems using distributed programming, Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or related field, Knowledge of engineering practices and patterns for full software/hardware/networks development lifecycle, Experience partnering with product or program management teams

Nice to Have

Experience communicating with users, other technical teams, and senior leadership, Experience recruiting, hiring, mentoring/coaching, and managing Software Engineers

What You'll Do.

Manage an engineering team

Solve complex inference problems

Solve complex system problems

Define team structure

Define team strategic direction

Define team artifacts

Define technologies owned

Partner with stakeholders and leadership

Define science vision for team

Bridge gap between engineering

Establish structures for team delivery

Build a team that delivers successfully

Manage team members' growth

Provide opportunities for role scope

Provide opportunities for impact

Provide opportunities for complexity

Provide opportunities for leadership

Drive reasonable schedules

Define audit mechanisms

Define metrics for performance

Explain team performance

Explain variance against goals

Lead team to leverage Amazon engineering community

Bring models to production

Deliver results for Amazon customers

Develop and optimize customer-facing Rufus experiences

Drive research in multi-agent orchestration

How You'll Work.

Team & Collaboration

Collaborating with Applied Science Managers; Collaborating with Product Managers; Collaborating with Technical Program Managers; Cross-functional teams

Communication Scope

Technical designs; Product strategy

Process & Methodology

Project management, Schedules, Priorities

Full Job Description

Rufus Experience Science team advances Amazon’s Shopping AI assistant, Rufus, to make shopping more effortless, inspiring, and delightful for customers. As a Software Development Manager, you will lead a team of Software Development Engineers and Machine Learning Engineers, collaborating closely with Applied Science Managers, Product Managers, and Technical Program Managers. Together, you will develop and optimize customer-facing Rufus experiences such as Rufus Conversation, Rufus Related Questions and Rufus Autcomplete, and AI Overview, etc. . You will also drive research and innovation in multi-agent orchestration to ensure every interaction with Rufus is helpful, informative, and enjoyable. Key job responsibilities You independently manage an engineering team working to solve complex inference and system problems that have a high business and customer impact. As a manager, you are accountable for the structure and strategic direction of your team, the artifacts they provide, and any technologies owned. You Partner with your stakeholders and leadership to define the science vision for your team. You will bridge the gap between engineering, science and business, and you will establish structures that enable your team to consistently deliver. You build a team that delivers successfully without you, and you are strategic about the team members' growth and provide those interested with opportunities to demonstrate higher level role scope, impact, complexity and leadership. You drive reasonable schedules and when needed, readjust priorities to ensure the right outcomes. You define audit mechanisms and metrics that enable you to quickly explain your team’s performance and any variance against goals. You will also lead your team to leverage the broader Amazon engineering community, and build a team culture that focuses on bringing models to production, removing road blockers, and delivering more results for Amazon customers. Basic Qualifications: - 3+ years of engineerin

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