Amazon.com Services LLC
Technology
SoftwareDevelopmentManager,ItemIdentityServices
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optimal for Manager candidates.
“Software Development Manager, Item Identity Services at Amazon.com Services LLC. Skills: Catalog technology, Product identity, LLM implementation. Drive technical vision and architecture. Manage stakeholder communications”
What You'll Achieve.
Reduce operational costs; Drive revenue growth; Enhance buyer experiences
Industry & Context.
Root cause analysis; Troubleshooting; Unblocking selection
What They're Looking For.
Must Have
3+ years engineering team management, 7+ years working directly within engineering teams, 3+ years designing or architecting systems, 8+ years leading multi tier web services development, Knowledge of engineering practices for full SDLC, Experience partnering with product or program management
Nice to Have
Experience communicating with users, technical teams, and senior leadership, Experience recruiting, hiring, mentoring, and managing Software Engineers, Experience improving Software Engineers' skills and effectiveness
What You'll Do.
Drive technical vision and architecture
Manage stakeholder communications
Manage project visibility
Lead and grow engineering team
Foster inclusive Agile/Scrum environment
Own end-to-end delivery
Measure success with metrics
Balance business requirements against technical constraints
Establish robust monitoring systems
Establish alerting systems
Establish automation systems
Manage technical debt
Drive technical innovation
Improve processes continuously
Establish technical best practices
How You'll Work.
Team & Collaboration
Partnering with Program Management; Collaborating across SVP organizations; Collaborate with product management
Communication Scope
Stakeholder communications
Process & Methodology
Agile, Scrum, Roadmap execution
Full Job Description
One of the reasons why the Amazon catalog experience is appealing to buyers is because Amazon provides a one stop experience to find all information about the product, terms for purchase, and product reviews etc. Item Identity Service (IIS) organization establishes and maintains the authoritative product identity that uniquely defines every product in Amazon's catalog. This is a key ingredient that makes one stop product purchase experience and workflows possible within Amazon across Search, Product Detail Page, Supply Chain, and Fulfillment Systems. We ensure accurate mapping of Selling Partner listings to products, prevent identity defects that erode buyer trust. We guarantee that barcodes on physical products resolve correctly to enable defect-free fulfillment and supply chain operations. We empower our partners and business teams with the tools and levers needed to configure and correct product identity, unblocking new selection and delivering exceptional experiences for buyers and Selling Partners. Being the world’s largest product catalog with billions of products, and billions of transactions per day, the scale our services support is massive. Our services directly impact Buyer’s and Selling Partner experiences. Given criticality of product data which is foundational for lighting up all-up Amazon Retail ecosystem we collaborate with 100(s) of partners orgs within Amazon. We're tackling some of the most exciting challenges in catalog technology at massive scale: leveraging Large Language Models (LLMs) to revolutionize how we map Selling Partner listings to Amazon's catalog with semantic matching across multiple languages and modalities, establishing the authoritative source of truth for barcode-to-product mapping with LLM-powered validation, and empowering Trusted Selling Partners and internal teams to correct identity defects efficiently. We're also reimagining our identity architecture to support LLM-based workloads at scale, optimizing the critical balance
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