Amazon Development Center U.S., Inc.
Technology
SoftwareDevelopmentManager,EC2UltraServerDeliveryTeam
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“Software Development Manager, EC2 UltraServer Delivery Team at Amazon Development Center U.S., Inc.. Skills: Team leadership, Technical strategy, Infrastructure delivery. Lead and mentor software development engineers. Conduct 1:1s”
What You'll Achieve.
Build quality improvements; Reduce dwell times; Unsellable reduction programs; Reliable, scalable delivery; Improve time-to-production metrics; Reduce provisioning failures; Improve system reliability; Reduce toil; Accelerate delivery; Technical debt reduction; System modernization
Industry & Context.
Incident response; Troubleshooting; Root cause analysis
What They're Looking For.
Must Have
3+ years engineering team management, 7+ years working directly within engineering teams, 3+ years designing or architecting systems, 8+ years leading definition and development of multi tier web services, Knowledge of engineering practices and patterns for full software/hardware/networks development life cycle, Experience partnering with product or program management teams
Nice to Have
Experience communicating with users, other technical teams, and senior leadership, Experience recruiting, hiring, mentoring/coaching and managing teams of Software Engineers
What You'll Do.
Lead and mentor software development engineers
Provide continuous feedback
Drive career development
Recruit engineering talent
Hire engineering talent
Onboard engineering talent
Foster inclusive team culture
Manage performance reviews
Manage compensation planning
Manage promotion processes
Own technical roadmap
Deliver EC2 provisioning systems
Drive architectural decisions
Support EC2 UltraServer fleet
Partner with hardware engineering
Partner with data center operations
Partner with EC2 service teams
Lead incident response
Drive provisioning failures reduction
Improve time-to-production metrics
Establish performance indicators
Monitor performance indicators
Collaborate with senior leadership
Align team priorities
Work with Principal Engineers
Work with Senior SDEs
Define technical standards
Define best practices
Partner with Program Management
Partner with Product teams
Partner with Operations teams
Deliver on committed timelines
Deliver on capacity goals
Represent team in planning
Represent team in resource allocation
Represent team in technical reviews
Drive continuous improvement
Improve software development practices
Champion operational metrics
Improve system reliability
Balance short-term commitments
Reduce technical debt
Promote experimentation
Adopt new technologies
Adopt new methodologies
Translate business requirements
Create technical execution plans
Communicate team progress
Communicate team risks
Communicate team achievements
Contribute to organizational strategy
Manage stakeholder expectations
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior leadership; Peer SDMs; Principal Engineers; Senior SDEs; Program Management; Product teams; Operations teams; Hardware engineering; Data center operations; EC2 service teams
Communication Scope
Written narratives; Business reviews
Process & Methodology
Roadmap planning, Capacity goals, Resource allocation
Full Job Description
Lead the EC2 UltraServer Provisioning team in building and delivering NVIDIA-based UltraServers (GB200, GB300) through comprehensive ML provisioning workflows. Drive build quality improvements, reduce dwell times, and collaborate on unsellable reduction programs to ensure reliable, scalable delivery of ML infrastructure for Amazon's rapidly growing compute fleet. Key job responsibilities Team Leadership & People Management * Lead and mentor a two-pizza team of 8-12 Software Development Engineers focused on EC2 server provisioning and infrastructure delivery * Conduct regular 1:1s, provide continuous feedback, and drive career development for all team members * Recruit, hire, and onboard top engineering talent to scale the team in alignment with organizational goals * Foster an inclusive team culture that promotes innovation, collaboration, and operational excellence * Manage performance reviews, compensation planning, and promotion processes Technical Strategy & Execution * Own the technical roadmap and delivery of EC2 provisioning systems for compute infrastructure for NVIDIA UltraServer Platforms (GB200, GB300) * Drive architectural decisions for scalable, reliable provisioning workflows that support Amazon's rapidly growing EC2 UltraServer fleet * Partner with hardware engineering, data center operations, and EC2 service teams to ensure seamless server-to-host transitions * Lead incident response and operational excellence initiatives, driving down provisioning failures and improving time-to-production metrics * Establish and monitor key performance indicators (KPIs) including provisioning yield, time-to-sellable, and fleet availability Cross-Functional Collaboration * Collaborate with senior leadership and peer SDMs to align team priorities with broader EC2 organizational objectives * Work closely with Principal Engineers and Senior SDEs to define technical standards and best practices * Partner with Program Management, Product, and Operations teams to deliver o
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