Amazon Data Services, Inc.
Technology
SoftwareDevelopmentManager,EC2InfrastructureFoundationalServices(IFS)
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“Software Development Manager, EC2 Infrastructure Foundational Services (IFS) at Amazon Data Services, Inc.. Skills: Infrastructure provisioning, Team leadership, Technical strategy. Lead and mentor software development engineers. Conduct 1:1s”
What You'll Achieve.
Improve system reliability; Reduce toil; Accelerate delivery; Reduce technical debt; Improve time-to-production metrics
Industry & Context.
Incident response; Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
3+ years engineering team management, 7+ years working directly within engineering teams, 3+ years designing or architecting systems, 8+ years leading definition and development of multi tier web services, Knowledge of engineering practices and patterns for full software/hardware/networks development life cycle, Experience partnering with product or program management teams
Nice to Have
Experience communicating with users, other technical teams, and senior leadership, Experience recruiting, hiring, mentoring/coaching and managing teams of Software Engineers
What You'll Do.
Lead and mentor software development engineers
Provide continuous feedback
Drive career development
Recruit engineering talent
Hire engineering talent
Onboard engineering talent
Foster inclusive team culture
Manage performance reviews
Manage compensation planning
Manage promotion processes
Own technical roadmap
Deliver AWS and EC2 provisioning systems
Drive architectural decisions
Support Amazon's fleet
Partner with hardware engineering
Partner with data center operations
Partner with EC2 service teams
Lead incident response
Drive operational excellence initiatives
Improve time-to-production metrics
Establish key performance indicators
Monitor key performance indicators
Collaborate with senior leadership
Collaborate with peer SDMs
Align team priorities
Work with Principal Engineers
Work with Senior SDEs
Define technical standards
Define best practices
Partner with Program Management
Partner with Product teams
Partner with Operations teams
Deliver on committed timelines
Deliver on capacity goals
Represent team in organizational planning
Represent team in resource allocation discussions
Represent team in technical reviews
Drive continuous improvement
Improve software development practices
Champion operational metrics
Champion operational mechanisms
Improve system reliability
Balance short-term commitments
Reduce long-term technical debt
Promote experimentation culture
Promote learning culture
Adopt new technologies
Adopt new methodologies
Translate business requirements
Create technical execution plans
Communicate team progress
Communicate team risks
Communicate team achievements
Contribute to organizational strategy
Provide insights on technical capabilities
Provide insights on technical constraints
Manage stakeholder expectations
Build trust through delivery
Build trust through communication
How You'll Work.
Team & Collaboration
Senior leadership; Peer SDMs; Principal Engineers; Senior SDEs; Program Management; Product teams; Operations teams
Communication Scope
Written narratives; Business reviews
Process & Methodology
Roadmap planning, Capacity goals
Full Job Description
Infrastructure Foundational Services (IFS) is a software organization within AWS under EC2 Infrastructure Services organization, that builds and maintains services that provision physical hardware, orchestrates host and rack management activities, tracks health of racks, enables automated RamDisk management, and vends data related to all physical and Hailstone hosts, rack devices (such as Top of Rack/TOR and Powershelves), rack locations, and the logical status for each device. Our customers use these services across all of AWS's data centers, local zones, transit centers, corporate locations, and fulfillment centers. We enable our customers to manage, test, and update these devices by building critical control systems. Key job responsibilities Team Leadership & People Management * Lead and mentor a two-pizza team of 8-12 Software Development Engineers focused on infrastructure provisioning and lifecycle. * Conduct regular 1:1s, provide continuous feedback, and drive career development for all team members * Recruit, hire, and onboard top engineering talent to scale the team in alignment with organizational goals * Foster an inclusive team culture that promotes innovation, collaboration, and operational excellence * Manage performance reviews, compensation planning, and promotion processes Technical Strategy & Execution * Own the technical roadmap and delivery of AWS and EC2 provisioning systems for compute infrastructure. * Drive architectural decisions for scalable, reliable provisioning workflows that support Amazon's rapidly growing prod/corp/FC fleet * Partner with hardware engineering, data center operations, and EC2 service teams to ensure seamless server-to-host transitions * Lead incident response and operational excellence initiatives, driving down provisioning failures and improving time-to-production metrics * Establish and monitor key performance indicators (KPIs) including provisioning yield, time-to-sellable, and fleet availability Cross-Functional Co
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