Amazon.com Services LLC
Technology
SoftwareDevelopmentManager,DeviceEngagamentMetrics
Neural analysis suggests this role is
optimal for Manager candidates.
“Software Development Manager, Device Engagament Metrics at Amazon.com Services LLC. Skills: Software development management, Device software, Team leadership. Lead and mentor software engineers. Conduct regular 1:1s”
What You'll Achieve.
Drive delivery of features; Drive delivery of bug fixes; Reduce provisioning failures; Improve time-to-production metrics; Reduce toil; Accelerate delivery; Reduce technical debt; Modernize systems; Create easy-to-use products; Create best products
Industry & Context.
Tackling complex challenges; Balancing risks; Balancing trade offs; Incident response; Root cause analysis
What They're Looking For.
Must Have
3+ years engineering team management, 7+ years engineering experience, 8+ years leading multi tier web services development, 3+ years Software Engineer experience, 1+ years technical leadership, 1+ years project management, 1+ years developing large-scale distributed software systems, 1+ years developing service-oriented architecture, 1+ years developing distributed programming, Bachelor's degree in Computer Science, Knowledge of engineering practices and patterns, Experience partnering with product teams
Nice to Have
Experience communicating with users, Experience communicating with technical teams, Experience communicating with senior leadership, Experience recruiting engineering teams, Experience hiring engineering teams, Experience mentoring engineering teams, Experience coaching engineering teams
What You'll Do.
Lead and mentor software engineers
Deliver continuous feedback
Drive career development
Recruit engineering talent
Hire engineering talent
Onboard engineering talent
Foster inclusive team culture
Manage performance reviews
Manage compensation planning
Manage promotion processes
Own technical roadmap
Drive delivery of features
Drive delivery of bug fixes
Lead architectural decisions
Partner with engineering teams
Partner with product teams
Lead incident response
Lead operational excellence initiatives
Collaborate with senior leadership
Collaborate with peer SDMs
Work with Principal Engineers
Work with Senior SDEs
Represent team in planning
Drive continuous improvement
Champion operational metrics
Improve system reliability
Balance short-term delivery
Reduce technical debt
Promote experimentation
Encourage adoption of new technologies
Translate business requirements
Communicate team progress
Communicate team risks
Communicate team achievements
Contribute to organizational strategy
Manage stakeholder expectations
Deliver device software capabilities
Prioritize engineering work
Schedule engineering work
Coach engineering team members
Mentor engineering team members
Coach team on best practices
Coach team on agile processes
Build measurement systems
Provide signals for product lines
Provide framework for leaders
Enable strategic decisions
How You'll Work.
Team & Collaboration
Partner with local teams; Partner with worldwide teams; Partner with engineering teams; Partner with product teams; Collaborate with senior leadership; Collaborate with peer SDMs; Work with Principal Engineers; Work with Senior SDEs
Communication Scope
Written narratives; Business reviews
Process & Methodology
Roadmap planning, Agile stories, Agile processes
Full Job Description
Application deadline: May 31, 2026 We are looking for a passionate Software Development Manager to lead our device software into the next generation. We need someone who can support our current product line while driving innovation for Devices software features. To excel in this role, you'll need to be a seasoned leader with experience in leading software teams. You'll be making crucial decisions on design, staffing, requirements, and timelines, balancing risks and trade offs. In this position, you'll collaborate with partner with local and worldwide teams to shape the future of Amazon devices and services. Your focus will be on creating easy-to-use products that run efficiently on minimal power. You'll lead our firmware efforts, bringing new consumer products to market and interacting with teams across Fire TV,Alexa, Ereaders,Tablets, Ring, Blink,Eero and Amazon. We believe distance shouldn't separate us from what we care about. That's why we're on a mission to keep people close to what's important. As our Software Development Manager, you'll play a key role in this mission, always striving to create the best products for our customers. If you're passionate about technology, enjoy tackling complex challenges, and want to make a real impact on home security, we want to hear from you Key job responsibilities Team Leadership & People Management * Lead and mentor a two-pizza team of 8–12 Software Development Engineers focused on infrastructure provisioning and device lifecycle * Conduct regular 1:1s, deliver continuous feedback, and drive career development for all team members * Recruit, hire, and onboard top engineering talent in alignment with organizational growth goals * Foster an inclusive team culture that promotes innovation, collaboration, and operational excellence * Manage performance reviews, compensation planning, and promotion processes Technical Strategy & Execution * Own the technical roadmap and drive delivery of features and bug fixes across Amazon's
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