Amazon.com Services LLC
Software Development, selling partner services
SoftwareDevelopmentManager
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“Software Development Manager at Amazon.com Services LLC. Skills: Software Development Management, System Architecture, Team Leadership. Lead engineering team. Hire engineers”
What You'll Achieve.
Reduce bad actor impact; Prevent bad actors entering stores; Create friction-free experiences; Maintain marketplace trust; Disrupt bad actor flywheel
Industry & Context.
Failure modes; Scalability; Durability; Root cause analysis
On-call
What They're Looking For.
Must Have
3+ years engineering team management, 7+ years direct engineering experience, 3+ years system design/architecture, 8+ years defining/developing web services, Knowledge of full SDLC engineering practices, Experience partnering with product management
Nice to Have
Experience communicating with users, Experience communicating with technical teams, Experience communicating with senior leadership, Experience recruiting engineers, Experience hiring engineers, Experience mentoring engineers, Experience coaching engineers, Experience managing engineers
What You'll Do.
Lead engineering team
Grow engineering team
Own technical roadmap
Balance detection capabilities
Balance enforcement capabilities
Balance operational excellence
Balance system reliability
Design systems for account monitoring
Detect ownership changes
Detect account compromise
Detect dormancy abuse
Detect account trading
Build inventory tracking systems
Build enforcement systems
Prevent bad actor network use
Identify counterfeit inventory
Identify illegal inventory
Detect account relationships
Detect fraud patterns
Integrate models into production
Drive automation of workflows
Replace manual review processes
Automate decision systems
Establish operational bar
Build resilient systems
Make data-driven prioritization decisions
Balance customer safety
Balance seller experience
Balance regulatory compliance
Collaborate with cross-functional partners
Coordinate enforcement
How You'll Work.
Team & Collaboration
Applied scientists; Product managers; Risk operations teams; Cross-functional partners; Related Accounts team; Verification Services team; Centralized Services team
Communication Scope
Technical designs; Product strategy
Process & Methodology
Technical roadmap, Prioritization decisions
Full Job Description
We are looking for a Software Development Manager to lead a team of engineers building systems that protect Amazon's marketplace at scale. You will own the technical direction and delivery across seller lifecycle verification and inventory trust, hire and develop engineers, and partner with applied scientists, product managers, and risk operations teams to ship capabilities that directly reduce bad actor impact on customers and legitimate sellers. Selling Partner Identify Verification's (SPIV) mission is to know who Amazon is doing business with. We build automated verification systems that prevent bad actors from entering Amazon's stores while creating friction-free experiences for legitimate selling partners across all worldwide marketplaces. This role supports two business verticals within SPIV: Seller Lifecycle Management (SLM) monitors and manages changes to selling partner accounts throughout their lifecycle, from post-registration through dormancy. Bad actors exploit the marketplace by trading verified accounts, managing multiple accounts to evade detection, and using compromised accounts for feedback manipulation, unauthorized drop-shipping, trademark violations, and fraud. SLM detects ownership changes, account compromise, and account trading patterns to maintain marketplace trust. The team includes Bad Actor Prevention (BAP), which re-verifies high-risk accounts, and Fraud Identification and Remediation Enforcement (FIRE), which conducts forensic analysis of seller accounts and implements targeted enforcement actions. Inventory Trust (IT) safeguards Amazon's store from bad inventory and bad actors concealing their identities. The team prevents bad actors from using Amazon's fulfillment network to scale abuse, ensures counterfeit and illegal inventory is identified and destroyed, withholds funds from bad actors, prevents seller credit abuse, and disrupts bad actor "spare accounts." IT operates on the principle that while accounts and listings may be infinit
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