Amazon.com Services LLC

Software Development, selling partner services

SoftwareDevelopmentManager

$185–250k Tempe, Arizona, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Software Development Manager at Amazon.com Services LLC. Skills: Software Development Management, System Architecture, Team Leadership. Lead engineering team. Hire engineers”

What You'll Achieve.

Reduce bad actor impact; Prevent bad actors entering stores; Create friction-free experiences; Maintain marketplace trust; Disrupt bad actor flywheel

Industry & Context.

Software Development, selling partner services
Problems you'll solve

Failure modes; Scalability; Durability; Root cause analysis

Eligibility Requirements

On-call

What They're Looking For.

Must Have

3+ years engineering team management, 7+ years direct engineering experience, 3+ years system design/architecture, 8+ years defining/developing web services, Knowledge of full SDLC engineering practices, Experience partnering with product management

Nice to Have

Experience communicating with users, Experience communicating with technical teams, Experience communicating with senior leadership, Experience recruiting engineers, Experience hiring engineers, Experience mentoring engineers, Experience coaching engineers, Experience managing engineers

What You'll Do.

Lead engineering team

Grow engineering team

Own technical roadmap

Balance detection capabilities

Balance enforcement capabilities

Balance operational excellence

Balance system reliability

Design systems for account monitoring

Detect ownership changes

Detect account compromise

Detect dormancy abuse

Detect account trading

Build inventory tracking systems

Build enforcement systems

Prevent bad actor network use

Identify counterfeit inventory

Identify illegal inventory

Detect account relationships

Detect fraud patterns

Integrate models into production

Drive automation of workflows

Replace manual review processes

Automate decision systems

Establish operational bar

Build resilient systems

Make data-driven prioritization decisions

Balance customer safety

Balance seller experience

Balance regulatory compliance

Collaborate with cross-functional partners

Coordinate enforcement

How You'll Work.

Team & Collaboration

Applied scientists; Product managers; Risk operations teams; Cross-functional partners; Related Accounts team; Verification Services team; Centralized Services team

Communication Scope

Technical designs; Product strategy

Process & Methodology

Technical roadmap, Prioritization decisions

Full Job Description

We are looking for a Software Development Manager to lead a team of engineers building systems that protect Amazon's marketplace at scale. You will own the technical direction and delivery across seller lifecycle verification and inventory trust, hire and develop engineers, and partner with applied scientists, product managers, and risk operations teams to ship capabilities that directly reduce bad actor impact on customers and legitimate sellers. Selling Partner Identify Verification's (SPIV) mission is to know who Amazon is doing business with. We build automated verification systems that prevent bad actors from entering Amazon's stores while creating friction-free experiences for legitimate selling partners across all worldwide marketplaces. This role supports two business verticals within SPIV: Seller Lifecycle Management (SLM) monitors and manages changes to selling partner accounts throughout their lifecycle, from post-registration through dormancy. Bad actors exploit the marketplace by trading verified accounts, managing multiple accounts to evade detection, and using compromised accounts for feedback manipulation, unauthorized drop-shipping, trademark violations, and fraud. SLM detects ownership changes, account compromise, and account trading patterns to maintain marketplace trust. The team includes Bad Actor Prevention (BAP), which re-verifies high-risk accounts, and Fraud Identification and Remediation Enforcement (FIRE), which conducts forensic analysis of seller accounts and implements targeted enforcement actions. Inventory Trust (IT) safeguards Amazon's store from bad inventory and bad actors concealing their identities. The team prevents bad actors from using Amazon's fulfillment network to scale abuse, ensures counterfeit and illegal inventory is identified and destroyed, withholds funds from bad actors, prevents seller credit abuse, and disrupts bad actor "spare accounts." IT operates on the principle that while accounts and listings may be infinit

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