Amazon.com Services LLC
Technology
SoftwareDevelopmentEngineerTest,AlexaGlobalquality
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Software Development Engineer Test, Alexa Global quality at Amazon.com Services LLC. Skills: Quality assurance automation, Test framework creation, Multi-locale validation. Lead quality assurance automation efforts. Enhance quality assurance frameworks”
What You'll Achieve.
Deliver best overall experience
Industry & Context.
Solving hard challenges
What They're Looking For.
Must Have
4+ years software development testing experience, 2+ years test automation frameworks building experience, Experience programming Java, C++, or C#, Experience in penetration testing, Experience in platform-level security mitigations
Nice to Have
Knowledge of system architecture, Knowledge of scalability, Knowledge of reliability, Knowledge of performance, Experience building test automation tools
What You'll Do.
Lead quality assurance automation efforts
Enhance quality assurance frameworks
Ensure end-to-end quality
Drive strategy for international customers
Select tools for quality assurance
Establish scalable testing framework
Support multi-locale validation
Complement development processes
Architect technical design
Develop testing approach
Build agentic tooling
Evolve agentic tooling
Create metrics on quality status
Create reports on technical operations
Create reports on system performance
Drive towards quality bars
Work effectively with product managers
Work with Country PMs
Work with engineering teams
Work with locale experts
Work with business teams
Deliver best overall experience
How You'll Work.
Team & Collaboration
Cross-functional teams; Product managers; Country PMs; Designers; Engineering teams; Locale experts; Business teams
Full Job Description
Come join us to launch Alexa+ globally to millions of customers across 100+ countries, solving hard challenges in multilingual, conversational CX evaluation across multimodal experiences spanning text, voice, and visual across many device surfaces. We are solving hard challenges in validation across speech, visual, conversational quality, locale cultural, and linguistic dimensions — building agentic automation tooling that spans the full quality spectrum from synthetic test generation, to LLM-as-a-Judge evaluation, to visual validation using AI, to cultural relevancy classification powered by machine learning. The Alexa Global Quality (AGQ) team is responsible for ensuring Alexa delivers a high-quality, culturally relevant experience to customers across multiple international locales. We are building a scalable, AI-powered automation solution for multi-locale and linguistic product validation — one that can efficiently scale across all supported locales while maintaining the cultural and linguistic nuances that matter to our diverse customer base. * This role will lead the quality assurance automation and framework creation/enhancement efforts responsible for the end-to-end quality of Alexa's multi-locale experience. We are looking for a proven, hands-on, results-oriented quality assurance software engineer to drive the strategy, tool selection, quality bar, and best practices for the future experience of our international customers. * Establishing a consistent, scalable testing framework that supports multi-locale validation and complements the development processes across all supported locales * Working closely with engineers to architect and develop the best technical design and testing approach for internationalization (i18n) * Building and evolving agentic tooling for end-to-end quality evaluation — from synthetic test case generation, to multimodal response validation, to automated cultural and linguistic correctness assessment * Creating metrics and reports o
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