Amazon.com Services LLC

Technology

SoftwareDevelopmentEngineerTest,AlexaGlobalquality

$144–194k Bellevue, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Software Development Engineer Test, Alexa Global quality at Amazon.com Services LLC. Skills: Quality assurance automation, Framework creation, AI-powered automation, Multilingual validation. Lead quality assurance automation. Lead framework creation”

What You'll Achieve.

Deliver best overall experience; Meet financial goals; Meet usability goals; Meet locale-specific expectations

Industry & Context.

Technology
Problems you'll solve

Solving hard challenges; Root cause analysis

What They're Looking For.

Must Have

4+ years software development testing, 2+ years test automation frameworks, Programming with Java, C++, or C#, Object-oriented design experience, Penetration testing experience, Vulnerability assessment experience, Platform-level security mitigations, Hardening for Linux and Windows

Nice to Have

System architecture knowledge, Scalability knowledge, Reliability knowledge, Performance knowledge, Database environment knowledge, Test automation frameworks building, Test automation tools building

What You'll Do.

Lead quality assurance automation

Lead framework creation

Enhance automation frameworks

Establish testing framework

Support multi-locale validation

Complement development processes

Architect technical design

Develop testing approach

Build agentic tooling

How You'll Work.

Team & Collaboration

Work with engineers; Work with product managers; Work with Country PMs; Work with designers; Work with engineering; Work with locale experts; Work with business teams

Full Job Description

Come join us to launch Alexa+ globally to millions of customers across 100+ countries, solving hard challenges in multilingual, conversational CX evaluation across multimodal experiences spanning text, voice, and visual across many device surfaces. We are solving hard challenges in validation across speech, visual, conversational quality, locale cultural, and linguistic dimensions — building agentic automation tooling that spans the full quality spectrum from synthetic test generation, to LLM-as-a-Judge evaluation, to visual validation using AI, to cultural relevancy classification powered by machine learning. The Alexa Global Quality (AGQ) team is responsible for ensuring Alexa delivers a high-quality, culturally relevant experience to customers across multiple international locales. We are building a scalable, AI-powered automation solution for multi-locale and linguistic product validation — one that can efficiently scale across all supported locales while maintaining the cultural and linguistic nuances that matter to our diverse customer base. Key job responsibilities - This role will lead the quality assurance automation and framework creation/enhancement efforts responsible for the end-to-end quality of Alexa's multi-locale experience. We are looking for a proven, hands-on, results-oriented quality assurance software engineer to drive the strategy, tool selection, quality bar, and best practices for the future experience of our international customers. - Establishing a consistent, scalable testing framework that supports multi-locale validation and complements the development processes across all supported locales - Working closely with engineers to architect and develop the best technical design and testing approach for internationalization (i18n) - Building and evolving agentic tooling for end-to-end quality evaluation — from synthetic test case generation, to multimodal response validation, to automated cultural and linguistic correctness assessment - Creat

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