Amazon.com Services LLC

Technology

SoftwareDevelopmentEngineerTest,AlexaGlobalquality

$144–194k Bellevue, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Software Development Engineer Test, Alexa Global quality at Amazon.com Services LLC. Skills: Quality assurance automation, Test framework creation, Multi-locale validation. Lead quality assurance automation efforts. Enhance quality assurance frameworks”

What You'll Achieve.

Deliver best overall experience

Industry & Context.

Technology
Problems you'll solve

Solving hard challenges

What They're Looking For.

Must Have

4+ years software development testing experience, 2+ years test automation frameworks building experience, Experience programming Java, C++, or C#, Experience in penetration testing, Experience in platform-level security mitigations

Nice to Have

Knowledge of system architecture, Knowledge of scalability, Knowledge of reliability, Knowledge of performance, Experience building test automation tools

What You'll Do.

Lead quality assurance automation efforts

Enhance quality assurance frameworks

Ensure end-to-end quality

Drive strategy for international customers

Select tools for quality assurance

Establish scalable testing framework

Support multi-locale validation

Complement development processes

Architect technical design

Develop testing approach

Build agentic tooling

Evolve agentic tooling

Create metrics on quality status

Create reports on technical operations

Create reports on system performance

Drive towards quality bars

Work effectively with product managers

Work with Country PMs

Work with engineering teams

Work with locale experts

Work with business teams

Deliver best overall experience

How You'll Work.

Team & Collaboration

Cross-functional teams; Product managers; Country PMs; Designers; Engineering teams; Locale experts; Business teams

Full Job Description

Come join us to launch Alexa+ globally to millions of customers across 100+ countries, solving hard challenges in multilingual, conversational CX evaluation across multimodal experiences spanning text, voice, and visual across many device surfaces. We are solving hard challenges in validation across speech, visual, conversational quality, locale cultural, and linguistic dimensions — building agentic automation tooling that spans the full quality spectrum from synthetic test generation, to LLM-as-a-Judge evaluation, to visual validation using AI, to cultural relevancy classification powered by machine learning. The Alexa Global Quality (AGQ) team is responsible for ensuring Alexa delivers a high-quality, culturally relevant experience to customers across multiple international locales. We are building a scalable, AI-powered automation solution for multi-locale and linguistic product validation — one that can efficiently scale across all supported locales while maintaining the cultural and linguistic nuances that matter to our diverse customer base. * This role will lead the quality assurance automation and framework creation/enhancement efforts responsible for the end-to-end quality of Alexa's multi-locale experience. We are looking for a proven, hands-on, results-oriented quality assurance software engineer to drive the strategy, tool selection, quality bar, and best practices for the future experience of our international customers. * Establishing a consistent, scalable testing framework that supports multi-locale validation and complements the development processes across all supported locales * Working closely with engineers to architect and develop the best technical design and testing approach for internationalization (i18n) * Building and evolving agentic tooling for end-to-end quality evaluation — from synthetic test case generation, to multimodal response validation, to automated cultural and linguistic correctness assessment * Creating metrics and reports o

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