Amazon Web Services, Inc.

Technology

SoftwareDevelopmentEngineer,SupportEngineering

$144–194k Arlington, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Software Development Engineer, Support Engineering at Amazon Web Services, Inc.”

Industry & Context.

Technology
Full Job Description

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. As a Software Development Engineer, you will solve complex software problems in an environment where the business problem is defined but the technical strategy is not. You will independently architect, design, and deliver scalable distributed systems and services that delight customers with self-service capabilities — while deflecting and eliminating manual work from support engineering teams. You will actively leverage AI-powered development tools and techniques — including generative AI, LLM-based code generation, and agentic workflows — to accelerate delivery and raise the engineering bar. You will mentor and develop other engineers, perform technical assessments, and drive architectural decisions with limited guidance. Key job responsibilities - Architect and deliver end-to-end solutions for complex, ambiguous problems where the technical strategy is not yet defined - Design and implement scalable, highly available self-service experiences on the Spectrum platform that enable customers to resolve issues without engaging support teams - Actively use AI-powered development tools (Amazon Q Developer, generative AI code assistants, LLM-based testing/debugging) to accelerate software delivery and improve code quality - Lead technical design reviews and drive architectural decisions across your team’s domain, proactively simplifying code and resolving architecture deficiencies - Mentor and develop SDE I and SDE II engineers through code reviews, design discussions, pairing sess

Free ATS check

Applying for this Software Development Engineer, Support Engineering role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon Web Services, Inc.?

Real rants from real employees. Read before you apply.

Read Company Rants →