Amazon.com Services LLC
Technology
SoftwareDevelopmentEngineer,PXT
Neural analysis suggests this role is
optimal for Senior candidates.
“Software Development Engineer, PXT at Amazon.com Services LLC. Skills: AI-powered solutions, Platform features, HR support. Lead architectural design. Develop critical platform features”
What You'll Achieve.
Deliver personalized support; Deliver efficient HR support; Anticipate employee needs; Proactively surface solutions; Create seamless experiences; Connect service teams; Optimize operational efficiency
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
5+ years software development experience, 5+ years programming experience, 5+ years leading design or architecture, Experience as a mentor, Experience as a tech lead, Experience leading engineering team
Nice to Have
5+ years full software development lifecycle, Bachelor's degree in computer science
What You'll Do.
Lead architectural design
Develop critical platform features
Ensure solutions are scalable
Ensure solutions are maintainable
Align with AWS best practices
Drive technical excellence
Mentor junior engineers
Establish coding standards
Establish design patterns
Establish engineering best practices
Architect AI powered solutions
Implement AI powered solutions
Leverage AWS services
Enable predictive support capabilities
Enable automated workflow orchestration
Design integration patterns
Build integration patterns
Partner with stakeholders
Translate requirements
Lead cross-team initiatives
Drive consensus on decisions
Champion operational excellence
Alert on system issues
Improve system reliability
Write maintainable code
Write well-structured code
Present a design document
Attend operations review
Understand system health
Identify actions for availability
Understand customer problems
Discuss with management
Affect team priorities
Review teammate's code
Provide insightful comments
Research new technologies
Draft message to team
Resolve trouble tickets
Attend one to one meeting
Receive support on work
Discuss career development
Drive execution of plans
Drive tradeoff decisions
Balance long term vision
Deliver immediate impact
Coach peers on excellence
Coach peers on leadership
Partner to deliver goals
How You'll Work.
Team & Collaboration
Partner with product stakeholders; Partner with business stakeholders; Cross-team technical initiatives; Partner with SDM; Partner with PM; Work with junior engineers; Work with Sr. engineers; Work with Principal Engineers
Full Job Description
Do you want to revolutionize how millions of Amazonians worldwide receive HR support? Are you passionate about building intelligent, AI-powered solutions that transform employee experiences? Do you want to work on a platform that combines AWS services with generative AI to deliver personalized, efficient HR support at Amazon scale? If so, we invite you to join the Employee Services Technology team within Amazon's People eXperience & Technology (PXT) organization. In this role you will: 1. Lead the architectural design and development of critical platform features, ensuring solutions are highly scalable, maintainable, and align with AWS best practices 2. Drive technical excellence through mentorship of junior engineers and establishment of coding standards, design patterns, and engineering best practices 3. Architect and implement AI powered solutions leveraging AWS services to enable predictive support capabilities and automated workflow orchestration 4. Design and build robust integration patterns between multiple HR systems while ensuring data security and compliance 5. Partner with product and business stakeholders to translate complex requirements into elegant technical solutions 6. Lead cross-team technical initiatives and drive consensus on architectural decisions 7. Champion operational excellence through monitoring, alerting, and continuous improvement of system reliability Our mission is to transform how HR support works at Amazon by: 1. Delivering swift, accurate, and personalized support through an AI-enhanced unified platform 2. Building intelligent systems that anticipate employee needs and proactively surface solutions 3. Creating seamless experiences that connect service teams across Amazon's HR support ecosystem 4. Developing scalable solutions that optimize workforce management and operational efficiency Key job responsibilities You will also partner with SDE-IIIs and Principal Engineers in the organization to drive execution of our 3-year architect
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